LPHA - Intake & Counseling

COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER•Plano, TX

12d•$29 - $34•Onsite

About The Position

Provides complex therapeutic and psychosocial intake services, including counseling, screening, skills training, routine case management, and other clinically indicated services. Services are delivered using person-centered, culturally and linguistically appropriate, trauma-informed practices. The role provides psychotherapy using state-approved evidence-based models and conducts psychosocial assessments as credentials permit. It determines whether individuals meet financial and clinical requirements for LifePath programs, explains offerings in relation to the individual’s level of care, develops recovery plans, and collaborates with individuals and families on appropriate services and level of care. The position works collaboratively on the intake team to support same-day access, while using initiative and independent judgment to provide appropriate interventions. It requires effective organization and troubleshooting, independent and collaborative work, and communication with supervisory staff as needed. The employee ensures services comply with benefit-plan guidelines and Texas Administrative Code requirements, and maintains timely, thorough documentation, effective scheduling, and adherence to crisis procedures. The role may assist with crisis coverage and other coverage areas as needed. Employees follow a rotating after-hours schedule and must notify their supervisor 48 hours in advance of conflicts affecting an after-hours shift. Work outside the typical schedule, including occasional evenings, may be required to accommodate family availability or crises. Schedules are flexible based on Intake department needs and supervisor approval. Targets include same-day screenings for walk-ins, callbacks within 24 hours for phone and email inquiries, same-day completion of intake documents, notes finalized within two business days, 100% on-time documentation, documentation meeting 80% auditing standards, and completion of trainings before expiration. Bilingual employees receiving a stipend must be available to translate for other staff and use approved language in services as needed.

Requirements

Master’s degree in counseling, social work, or a related field.
Licensed Professional Counselor Associate (LPC-A), Licensed Master Social Worker (LMSW) under supervision, or Licensed Marriage & Family Therapist Associate (LMFT-A).
Knowledge of trauma-informed care practices.
Reliable transportation and a valid driver’s license.
Ability to work independently and collaboratively, exercise initiative and independent judgment, organize services, and communicate effectively with supervisory staff.
Flexibility to accommodate community and family needs, including a rotating after-hours schedule and occasional work outside the typical schedule.

Nice To Haves

CCBHC knowledge and experience.
Certification in CBT, CPT, TF-CBT, Play Therapy, and/or PCIT.
Bilingual Spanish/English.

Responsibilities

Provide counseling, screening, skills training, routine case management, and other clinically indicated intake services.
Provide psychotherapy using state-approved evidence-based models, including CBT, TF-CBT, CPT, Play Therapy, PCIT, and Family Therapy.
Conduct psychosocial assessments as credentials permit.
Determine whether individuals meet financial and clinical requirements for LifePath programs and explain offerings based on their level of care.
Develop individual recovery plans and collaborate with individuals and families to determine appropriate services and level of care.
Work with the intake team to ensure same-day access to services.
Use initiative and independent judgment to provide interventions that meet individuals’ needs, and organize support and services to achieve outcomes.
Ensure services comply with individual benefit-plan guidelines and applicable TAC requirements and rules.
Complete documentation promptly and thoroughly, manage time and schedules effectively, and follow crisis procedures.
Assist with crisis and other coverage areas as needed.
Participate in the rotating after-hours schedule and, when necessary, work outside the typical schedule, including occasional evenings.
Meet service and documentation targets, including same-day walk-in screenings, callbacks within 24 hours, same-day intake documents, and notes finalized within two business days.
Complete required trainings before their expiration dates.
If bilingual and receiving a stipend, be available to translate for other staff and use approved language in services as needed.