LPHA -Crisis Center

COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER•McKinney, TX

5d•$36 - $0•Onsite

About The Position

The LPHA provides crisis assessment, intervention, resolution, stabilization, follow-up, and relapse-prevention services to individuals with chronic mental illness in Collin County at the Crisis Center. The role aims to reduce inpatient and law-enforcement interventions and connect individuals with appropriate services. Services include case management, skills training, medication training and support, and psychosocial rehabilitation, delivered using trauma-informed, person-driven care and approved curricula. The LPHA maintains a regular caseload and covers colleagues’ caseloads when the team is short-staffed or a team member is on leave. The position provides face-to-face services at the Crisis Center, including crisis assessments, case management, psychosocial rehabilitation, and skills training. It completes uniform assessments and person-centered recovery plans, coordinates and monitors services, advocates for individuals, and helps them navigate medical, social, vocational, financial, educational, and other resources. Services must align with each individual’s level of care and identified needs. The LPHA documents services using provided templates and ensures documentation is accurate, collaborative, and finalized no later than two business days after service delivery. Recovery plans are completed following intake and full-level-of-care admission, or before the prior plan expires, and include personalized goals and objectives. The role works under the supervision of the Program Administrator for Crisis Center, follows federal, state, and local guidelines for EOU and CRU, communicates operational and performance matters, and may perform other assigned duties. It also supports staff and individuals in the behavioral health program with crisis intervention and problem-solving. The role contributes to team collaboration by sharing clinical expertise, teaching fellow team members, maintaining professional relationships and boundaries, and setting a positive example for team members, interns, and students. Work materials and company-provided equipment are to be used and maintained according to LifePath Systems policies; duties include submitting monthly mileage sheets and reporting concerns promptly.

Requirements

Master’s degree from an accredited college or university with major coursework in a human services field.
Hold an independent, valid Texas license as an LPC, LMFT, LCSW, or licensed Psychologist, as required for LPHA credentialing.
Knowledge of community resources, case management principles and methods, and program policies and procedures.
Knowledge of person-driven care and cultural competencies, least restrictive environments, and alternatives to hospitalization.
Knowledge and experience providing rehabilitative services to individuals with mental illness.
Ability to assess individuals’ needs, coordinate services, communicate effectively, and train others.
Ability to write detailed yet concise progress notes for services provided.
Knowledge of the social services system and ability to connect individuals with requested and necessary services.
Ability to supervise others and communicate professionally with team members.
Ability to think clearly and logically in potentially dangerous or emotionally challenging situations.

Nice To Haves

English/Spanish bilingual ability.

Responsibilities

Perform face-to-face crisis assessments, crisis intervention, crisis resolution and stabilization, crisis follow-up, and relapse-prevention services.
Provide case management, skills training, medication training and support, and psychosocial rehabilitation to individuals on the caseload.
Complete uniform assessments and collaboratively develop person-centered recovery plans with individualized goals and objectives.
Coordinate, monitor, and advocate for services, including helping individuals access medical, social, vocational, financial, educational, and other resources.
Provide services appropriate to each individual’s level of care and authorized needs, using approved curricula and trauma-informed, person-driven practices.
Maintain a regular caseload and cover caseloads of team members who are absent or when the team is short-staffed.
Document services and progress using provided templates; ensure records accurately reflect the intensity of services and are collaboratively completed and approved within two business days of service delivery.
Work under the supervision of the Program Administrator for Crisis Center and comply with federal, state, and local guidelines for EOU and CRU.
Communicate provider operations, performance, problems, and necessary data to appropriate personnel; perform other assigned duties.
Provide crisis services and problem-solving assistance to staff and individuals in the behavioral health program.
Collaborate with team members, share clinical expertise and techniques, teach colleagues, and model appropriate professional behavior for peers, interns, and students.
Use company-provided cell phone, tablet, car, and other work materials in accordance with policy; submit monthly mileage sheets, report concerns promptly, and maintain the vehicle and equipment.