Lounge Bartender

Georgia Tech Hotel & Conference Center (Crestline Hotels and Resorts)•Atlanta, KS

21d

About The Position

The Lounge Bartender takes orders, prepares, and serves alcoholic and non-alcoholic beverages and light meals to guests courteously and efficiently, in accordance with hotel specifications. The role also maintains outlet stock and supplies, as well as the cleanliness and condition of the outlet and equipment. The position operates in the food and beverage establishment of a leisure-driven hotel and calls for an outgoing, positive, knowledgeable person able to converse with guests and share knowledge of the surrounding area. Potential career paths include F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and VP of Food & Beverage.

Requirements

High school graduate, GED, or equivalent work experience.
At least 21 years of age to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage service standards.
Ability to input and access information in property management systems, computers, and point-of-sale systems.
Outgoing, positive approach and ability to converse with guests.

Nice To Haves

One year of experience as a server or barback is preferred but not required.
Certification of previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
Certification in CPR.
Previous guest/customer relations training.
Knowledge of the surrounding area.

Responsibilities

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas, tables, service areas, and the outlet.
Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available in the outlet.
Know and strictly follow state liquor regulations, especially rules prohibiting service to minors and intoxicated persons and drunk driving.
Obtain the assigned bank, ensure contracted monies are accurate, and keep the bank secure.
Maintain knowledge of the point-of-sale and manual systems.
Greet guests and take food and beverage orders, using suggestive selling and upselling techniques.
Enter orders into the system and verify that they are transmitted to the bartender or kitchen.
Present guest checks and process payments through the bartender/cashier, following cash-handling and credit procedures.
Clean and reset tables promptly after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Complete all closing reports in the point-of-sale system.
Document maintenance needs legibly on work orders and submit them to the manager.