Lounge Bartender

AC Hotels by Marriott (Crestline Hotels and Resorts)•Houston, TX

22d

About The Position

The Lounge Bartender takes orders, prepares and serves alcoholic and non-alcoholic beverages and light meals to guests courteously and efficiently, following hotel specifications. The role also maintains outlet stock and supplies, cleanliness, sanitation, organization, and equipment. The Bartender is expected to provide an outgoing, positive guest experience, maintain conversations with guests, and be knowledgeable about the surrounding area. Potential career paths include F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and VP of Food & Beverage.

Requirements

High school graduate, GED, or equivalent work experience.
At least 21 years of age to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage service standards.
Ability to input and access information in property management, computer, and point-of-sale systems.
Positive, outgoing approach and ability to converse with guests.

Nice To Haves

One year of experience as a Server or Barback is preferred but not required.
Certification of previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
Certification in CPR.
Previous guest/customer relations training.
Knowledge of the surrounding area.

Responsibilities

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain knowledge of menu items, liquor brands, beers, and non-alcoholic selections available in the outlet.
Know and comply with state liquor regulations, including restrictions on serving minors and intoxicated persons and rules intended to prevent drunk driving.
Obtain the assigned bank and ensure the accuracy and security of contracted monies.
Maintain knowledge of point-of-sale (P.O.S.) and manual systems.
Greet guests and take food and beverage orders, using suggestive selling and up-selling techniques.
Enter orders into the system and verify their transmission with the Bartender/Kitchen.
Maintain cleanliness, sanitation, and organization of tables, service areas, and the outlet.
Present guest checks and process payments through the Bartender/Cashier, following cash-handling and credit policies and procedures.
Clean and reset tables promptly after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Complete closing reports in the P.O.S. system.
Document maintenance needs legibly on work orders and submit them to the Manager.