Lounge Bartender

Crestline Hotels & Resorts•Lakewood, CO

About The Position

The Lounge Bartender takes orders, prepares and serves alcoholic and non-alcoholic beverages and light meals to hotel guests courteously and efficiently, following hotel specifications. The role also maintains outlet stock and supplies, equipment, and cleanliness. The position operates in a food and beverage establishment at a leisure-oriented hotel and calls for an outgoing person with positive energy, knowledge of the surrounding area, and the ability to converse with guests. Potential career paths include F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and VP of Food & Beverage.

Requirements

High school graduate, GED, or equivalent work experience.
At least 21 years of age to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage service standards.
Ability to input and access information in property management, computer, and point-of-sale systems.

Nice To Haves

One year of experience as a server or barback is preferred but not required.
Certification of previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
CPR certification.
Previous guest/customer relations training.
Knowledge of the surrounding area and ability to converse with guests.

Responsibilities

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain knowledge of menu items, liquor brands, beers, and non-alcoholic selections offered in the outlet.
Follow state liquor regulations, including restrictions on serving minors and intoxicated persons and rules related to drunk driving.
Obtain the assigned bank, verify the contracted monies, and keep the bank secure.
Maintain knowledge of point-of-sale and manual systems.
Greet guests and take food and beverage orders, using suggestive and up-selling techniques.
Enter orders into the system and verify their transmission with the bartender or kitchen.
Maintain cleanliness, sanitation, and organization of tables, service areas, and the outlet.
Present guest checks and process payments through the bartender/cashier.
Follow cash-handling and credit policies and procedures.
Clean and reset tables promptly after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Complete closing reports in the point-of-sale system.
Document maintenance needs legibly on work orders and submit them to the manager.