Lounge Bartender/Rest Server

Hilton Checkers LA•Los Angeles, CA

19d

About The Position

The Lounge Bartender/Rest Server provides guest service in a lounge setting by presenting menus, sharing current specials and promotions, preparing beverages to standard operating procedures, and processing payments. The role verifies guests meet age requirements for alcohol purchases, monitors alcohol consumption limits, and maintains beverage inventory and cleanliness. The position also supports safety procedures and assists team members and other departments as needed.

Requirements

Meet the minimum age requirement defined by state law.
Strong communication and interpersonal skills.
Ability to handle stressful situations with poise and professionalism.
Conduct work-related functions in a professional manner.

Responsibilities

Provide exceptional guest service and promptly address guest inquiries and concerns.
Prepare condiments for beverage garnishes.
Present menus and inform guests of current specials and promotions.
Verify age requirements for alcohol purchases as needed.
Prepare beverages according to standard operating procedures.
Operate restaurant and bar equipment, including a cash register, point-of-sale system, and telephone.
Maintain current knowledge of menu options, preparation methods and techniques, and ingredients.
Operate three-compartment sinks or a dish tank to clean glassware.
Maintain hand soap and hand towels at hand-washing stations.
Process payment transactions according to established procedures.
Identify when a customer has reached their alcohol consumption limit.
Stock and maintain beer, wine, and liquor inventories.
Assist in monitoring and upholding safety policies and procedures for guests and team members.
Assist in maintaining department cleanliness.
Assist team members and other departments to support operational efficiency.
Perform additional responsibilities as assigned by leadership.