Lounge Attendant
About The Position
The Lounge Attendant completes opening and closing duties, including preparing supplies and tools, cleaning equipment and work areas, and securing doors. The attendant sets up, stocks, and maintains work areas, including stocking ice, glassware, and paper supplies, and removing soiled wares from the bar and tables. The role maintains the cleanliness and condition of the bar, bar unit, tables, and other tools according to set-up guidelines. The attendant follows company, safety, and security policies; reports accidents, injuries, and unsafe work conditions; and completes required safety training and certifications. The role requires a clean, professional appearance, protection of confidential information and company assets, and welcoming, attentive service to guests, including guests with disabilities. The attendant communicates professionally, builds positive working relationships, supports team goals, and meets quality standards. Other reasonable duties may be assigned by supervisors.
Requirements
- High school diploma or GED equivalent is preferred.
- No related work experience is required.
- No supervisory experience is required.
- No license or certification is required.
- Ability to read and visually verify information in a variety of formats, including small print.
- Ability to stand, sit, or walk for extended periods or an entire work shift.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
- Ability to move across sloping, uneven, or slippery surfaces and navigate stairs or service ramps.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Nice To Haves
- High school diploma or GED equivalent.
Responsibilities
- Complete opening and closing duties, including preparing supplies and tools, cleaning equipment and areas, and locking doors.
- Check with the captain or supervisor before leaving at the end of the shift.
- Set up, stock, and maintain work areas, including ice, glassware, and paper supplies.
- Remove soiled wares from the bar top and tables.
- Maintain the cleanliness and condition of work areas, the bar, bar unit, tables, and other tools according to set-up guidelines.
- Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
- Maintain a clean and professional uniform and personal appearance, protect proprietary information, and safeguard company assets.
- Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Communicate clearly and professionally, maintain positive working relationships, and support the team in reaching common goals.
- Ensure adherence to quality expectations and standards.
- Perform other reasonable job duties as requested by supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
