Homeowners' Lounge Attendant
About The Position
The Homeowners’ Lounge Attendant helps create a welcoming, comfortable, and well-maintained environment for Stratton homeowners and their guests. This position creates a welcoming environment while supporting the daily operation, cleanliness, and presentation of the private Homeowners’ Lounge. The Attendant serves as a point of contact for general resort information, monitors lounge access, and helps ensure a positive and consistent experience for those using the space. This is a part-time seasonal role with a starting wage of $20 an hour. Recruitment for this role will be ongoing through December.
Requirements
- Previous customer service experience
- Strong communication and customer-service skills
- Ability to stand for extended periods of time
- Ability to lift up to 40lbs on a regular and repeating basis
Nice To Haves
- Previous front desk experience, preferred
Responsibilities
- Extend a warm and friendly greeting to all arriving and departing guests/owners
- Maintain a clean, comfortable, and inviting lounge environment throughout the day, including clearing and cleaning tables, tidying common areas, and restocking supplies
- Respond to homeowner questions and concerns professionally, seeking assistance or escalating issues when appropriate
- Build positive relationships with homeowners through friendly interactions, attentive service, and a welcoming demeanor
- Additional duties as assigned
Benefits
- Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
- Free or discounted multi-resort dependent season passes
- Free or discounted IKON pass
- Discounted golf & fitness center memberships
- Employee childcare rates & discounted seasonal programs
- Retail + F&B discounts
- Friends & family tickets
- Onsite medical clinic
- Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
- 401(k) plan with company match
- Discounted tuition plan
- Paid parental leave
- Paid sick time, FTO, Vacation
- Additional perks & benefits for year round employees
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
