Airport Lounge Attendant

Hyde Park Hospitality•Boston, MA

1h•$0 - $20•Onsite

About The Position

Hyde Park Hospitality, LLC (HPH), in partnership with Airport Dimensions and Sodexo, is hiring a full-time Lounge Attendant for The Lounge at Boston Logan International Airport. The Club is a fast-paced work environment located alongside shops and restaurants. The role performs food preparation, cleaning, and customer service throughout the Lounge. Availability is required for weekdays, weekends, holidays, and opening and closing shifts; schedules may change based on business needs. The position includes maintaining kitchen and passenger seating areas; restocking food, beverages, and service items; completing daily inventory and order paperwork; and providing courteous service in the clubroom and bar environment. Team members must comply with applicable health, safety, and liquor regulations and maintain required airport clearance, permits, and certifications. The role may also cover Customer Service Assistant duties when needed. The role requires standing for the entire scheduled shift and handling fast-paced shifts of up to ten hours. Physical tasks include lifting up to 40 pounds to a height of 40 inches without assistance and pushing or pulling up to 120 pounds with a wheeled cart. The listed pay rate is $19.75 per hour, and the posting offers a $200 sign-on bonus and coverage of airport badging fees and parking.

Requirements

Successfully pass the airport authority security background check and obtain clearance to work in an airport environment.
Related background in customer service or restaurant/bar service.
Must be at least 18 or 21 years of age, as applicable by law.
Ability to handle multiple tasks and communicate verbally with customers, passengers, and coworkers.
Ability to work rotating shifts, including weekends, holidays, weekdays, and opening and closing shifts.
Ability to read, write, speak, and understand English.
Ability to cooperate with peers, customers, and supervisors with diverse backgrounds and differing views.
Obtain and maintain necessary licenses and certifications, including local health department food handler certification.
Stand throughout the scheduled shift and handle fast-paced work shifts of up to ten hours.
Read and interpret basic documents and follow company policies and procedures.
Present information effectively in one-on-one and group settings.
Perform basic arithmetic and make change using a point-of-sale machine.
Interpret written, oral, diagrammed, and scheduled instructions.
Bend, climb, crouch, hear, kneel, reach, speak, stand, turn, twist, and walk.
Lift 40 pounds to a height of 40 inches without assistance.
Push and/or pull 120 pounds with the assistance of a wheeled cart.
Perform tasks safely to prevent injury and damage to the environment, facilities, or equipment.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Maintain a neat kitchen and passenger seating area, including picking up trash, washing dishes, and arranging buffet offerings, magazines, and newspapers.
Restock food and beverage offerings and service items in all areas.
Complete paperwork related to daily inventory and orders.
Provide courteous customer service to customers and passengers in the clubroom and bar environment.
Maintain current city- and state-approved badges and permits, as applicable.
Follow local and state health department regulations and other applicable agency requirements.
Perform Customer Service Assistant duties when necessary.
Follow company policies and procedures and lawful safety, health, and liquor rules.
Report to work regularly and on time.
Maintain a professional appearance and grooming.