Loss Prevention Overnight

RFMBG LINCOLNSHIRE LLC•Lincolnshire, IL

6d•$18 - $19•Onsite

About The Position

The Loss Prevention employee helps ensure the security, safety, and well-being of guests, personnel, and hotel premises while providing courteous customer service. The role responds to emergencies, protects company assets, and follows procedures for fire prevention, property patrol, traffic control, and accident investigations. It also includes delivering packages and suitcases and keeping the front desk informed of the employee’s whereabouts.

Requirements

High school diploma or GED.
Knowledge of security operations and procedures.
Ability to communicate clearly with guests, customers, supervisors, and fellow employees.
Ability to calculate amounts and perform basic addition, subtraction, and multiplication.
Ability to make appropriate judgments when assisting guests with luggage and hotel services.
Valid driver’s license and good motor vehicle record.
Ability to push, pull, and lift up to 50 pounds.

Nice To Haves

Six months to one year of customer service experience preferred.

Responsibilities

Ensure the security, safety, and well-being of guests, personnel, and the premises.
Provide excellent customer service and adhere to company service and operating standards.
Remain in compliance with local, state, and federal regulations.
Respond immediately to emergencies and provide necessary assistance to employees and guests.
Protect company assets from theft, assault, fire, and other safety issues.
Follow procedures for fire prevention, property patrol, traffic control, and accident investigations.
Deliver packages and suitcases.
Inform the front desk of whereabouts at all times.