Loss Prevention Supervisor

Auburn Marriott Opelika Resort & Spa at Grand National • Point Clear, AL

2d • Onsite

About The Position

The Loss Prevention Supervisor leads the daily operations of the Loss Prevention Department at the Grand Hotel Golf Resort & Spa, helping ensure the safety and security of guests, associates, and property. The role combines proactive risk management with guest service, and is responsible for security oversight, safety audits, emergency preparedness, incident reporting, access control, and team leadership. The supervisor fosters a safe, welcoming environment and collaborates with local law enforcement and emergency services.

Requirements

• High school diploma or equivalent.
• At least one year of hospitality industry experience and/or completion of an accredited law enforcement academy.

Nice To Haves

• Previous supervisory experience in security or loss prevention.

Responsibilities

• Oversee security cameras and technology to maintain property coverage and identify and mitigate potential threats.
• Conduct regular facility risk assessments and safety audits to identify fire hazards, safety violations, and vulnerabilities, and ensure they are resolved.
• Organize and lead safety drills and simulations for emergencies such as fires, severe weather, and medical incidents.
• Implement and manage a digital incident reporting platform, track follow-up, and support safety improvements.
• Ensure a consistent, professional security presence across the property to deter theft, vandalism, and unauthorized access while assisting guests and associates.
• Promote friendly and professional interactions between security staff and guests.
• Oversee advanced access control systems that protect restricted areas and sensitive information.
• Develop and communicate procedures for handling critical security situations and coordinating responses.
• Guide, train, and provide performance feedback to Loss Prevention Officers.
• Build and maintain relationships with local law enforcement and emergency services.

Benefits

• Health, dental, and vision coverage.
• Flexible spending account (FSA) and health savings account (HSA) options.
• 401(k) with company match.
• Discounts on hotel stays, dining, golf, and retail at PCH properties and across Marriott’s global network.
• Ongoing training and development programs, with career advancement pathways.
• Employee rewards and recognition initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED