Loss Prevention Supervisor

Grand Hotel • Point Clear, AL

1d

About The Position

The Loss Prevention Supervisor leads the daily operations of the Loss Prevention Department at the Grand Hotel Golf Resort & Spa. The role helps ensure the safety and security of hotel guests, associates, and property while maintaining a welcoming, service-focused environment. It calls for proactive risk management, strong team leadership, and a commitment to guest service excellence.

Requirements

• High school diploma or equivalent.
• At least one year of hospitality industry experience and/or completion of an accredited law enforcement academy.

Nice To Haves

• Previous supervisory experience in security or loss prevention is highly desirable.

Responsibilities

• Oversee security cameras and technology to maintain property coverage and identify and mitigate potential threats.
• Conduct regular facility evaluations to identify fire hazards, safety violations, and vulnerabilities, and ensure they are resolved.
• Organize and lead safety drills and simulations for emergencies such as fires, severe weather, and medical incidents.
• Implement and manage a digital incident-reporting platform, monitor follow-up, and use reporting to drive safety improvements.
• Maintain a consistent, professional security presence across the property to deter theft, vandalism, and unauthorized access, while assisting guests and associates.
• Promote friendly and professional interactions between security staff and guests.
• Oversee access-control systems to protect restricted areas and sensitive information.
• Develop and communicate procedures for responding to critical security situations.
• Guide, train, and provide performance feedback to Loss Prevention Officers, fostering safety, integrity, and excellence.
• Build and maintain relationships with local law enforcement and emergency services.

Benefits

• Health, dental, and vision coverage, with FSA and HSA options.
• 401(k) with company match.
• Discounts on hotel stays, dining, golf, and retail at PCH properties and across Marriott’s global network.
• Ongoing training and development programs, with career advancement pathways.
• Employee rewards and recognition initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED