Full-Time Loss Prevention Supervisor

Kohl's•Bridgeton, NJ

About The Position

As a Loss Prevention Supervisor, you will improve company profitability by executing programs focused on deterring external theft, conducting internal investigations, and reducing operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage, and build partnerships with store and company leaders, law enforcement, and local network groups. The role includes identifying theft trends, implementing prevention strategies and store awareness programs, conducting operational audits and physical security inspections, and communicating shortage opportunities to leaders. You will recruit and train Loss Prevention Associates and lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations. You will also maintain customer service awareness and may represent Kohl’s in legal proceedings as needed. The position requires regular attendance and the ability to work at least eight hours per day, occasionally longer when business needs require, five days per week. The role involves using a computer, planning and monitoring activities across multiple stores and/or a district market, and wearing a body camera as part of daily responsibilities.

Requirements

Strong interpersonal and written communication skills.
Ability to work independently and show initiative.
Strong customer service skills.
Ability to make quick decisions in the company’s best interest.
Ability to maintain confidential information and investigations.
Attention to detail.
Ability to maintain prompt and regular attendance as set by the company.
Ability to work at least eight hours per day, occasionally longer when necessary to meet business needs, five days per week.
Ability to comply with dress code requirements and learn and comply with company policies, procedures, standards, and guidelines.
Ability to give direction and receive, understand, and proactively respond to direction from leadership and other company personnel.
Ability to work as part of a team and interact effectively and appropriately with others.
Ability to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframes.
Ability to satisfactorily complete company training programs.
Ability to perform the role’s listed accountabilities and comply with health and safety standards.
Ability to use a computer for communication and preparing case narratives.
Ability to plan, prioritize, and monitor activities across multiple stores and/or a district market.
Ability to complete or oversee assigned projects in a timely manner.
Ability to wear a body camera as part of daily responsibilities.

Nice To Haves

Prior experience or background in loss prevention, security, law enforcement, or retail.
Knowledge of surveillance and basic CCTV systems.
Knowledge of, or ability to learn, Google Suite programs and other computer programs.

Responsibilities

Identify external and internal theft trends within assigned locations.
Execute theft prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
Implement store awareness programs addressing theft, safety, inventory, and shortage control.
Identify and communicate potential shortage opportunities to all leaders.
Conduct operational audits and physical security inspections to ensure store compliance with Kohl’s policies and procedures.
Partner with store personnel to address opportunities for improvement.
Help create a culture of honesty and an impression of control in the store.
Recruit and train new Loss Prevention Associates.
Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations.
Maintain customer service awareness.
Represent Kohl’s in legal proceedings as needed.
Use a computer for tasks such as communicating and preparing case narratives.
Plan, prioritize, and monitor activities across multiple stores and/or a district market.
Complete or oversee assigned projects in a timely manner.
Wear a body camera as part of daily responsibilities.