Loss Prevention Store Detective
About The Position
The Loss Prevention Store Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. It also supports store shrink-reduction goals and programs and promotes safety awareness and a safe environment. The position involves observing, apprehending, or deterring dishonest acts; participating in investigations and surveillance as assigned; coordinating shrink-related activities with Store Management; and completing and distributing paperwork accurately and promptly. The detective maintains appropriate evidence, understands law enforcement procedures, and participates professionally in legal activities as needed. The role also provides timely, courteous, and knowledgeable customer service, promotes honesty and integrity, maintains confidentiality, and adheres to labor laws, policies, and procedures. The posting lists hourly pay, with a location-specific starting pay range of $16.25 to $20.40. Actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time-management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Complete daily tasks required for Store Loss Prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions in accordance with established policies and guidelines.
- Communicate with store Associates about damage and shrink initiatives.
- Identify and resolve internal and external theft.
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable service to customers.
- Promote honesty and integrity and maintain confidentiality.
- Observe, apprehend, and/or deter dishonest acts from outside sources.
- Participate in investigations and surveillance as assigned.
- Ensure apprehensions are consistent with store theft activity.
- Complete and distribute paperwork accurately and promptly.
- Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Encourage Associate use of shrink-reduction resources.
- Promote safety awareness and support maintenance of a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for eligible Associates
- Medical, dental, and vision coverage for eligible Associates
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Life insurance
- Short- and long-term disability
- Paid parental leave
- Paid holidays, vacation, and sick time
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
