Loss Prevention Store Detective
About The Position
The Loss Prevention Store Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. The position also supports store shrink-reduction goals and programs and promotes a safe environment. The Store Detective provides timely, courteous, and knowledgeable customer service; maintains confidentiality; and promotes honesty and integrity. Responsibilities include investigations and surveillance as assigned, accurate and timely paperwork, maintaining appropriate evidence, and professionally participating in legal activities as needed. The role coordinates shrink-related activities with Store Management, follows labor laws and company procedures, and encourages Associates to use shrink-reduction resources. The posted starting pay range is USD $17.00 to $20.40 per hour; actual pay depends on relevant skills, qualifications, and experience. The description also lists an hourly range of $19-$21.00.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Complete daily tasks required for Store Loss Prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions within established policies and guidelines and ensure they are consistent with store theft activity.
- Communicate with store Associates about damage and shrink initiatives.
- Identify and resolve internal and external theft.
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable service to customers.
- Promote honesty and integrity and maintain confidentiality.
- Observe, apprehend, and/or deter acts of dishonesty from outside sources.
- Participate in investigations and surveillance as assigned.
- Complete and distribute paperwork accurately and on time.
- Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Encourage Associate use of shrink-reduction resources.
- Promote safety awareness and support maintenance of a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for eligible Associates
- Medical, dental, and vision coverage for eligible Associates
- Health savings account (HSA) for eligible Associates
- Health care flexible spending account (FSA) for eligible Associates
- Life insurance for eligible Associates
- Short- and long-term disability coverage for eligible Associates
- Paid parental leave for eligible Associates
- Paid holidays, vacation, and sick time for eligible Associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
