Loss Prevention Specialist

Albertsons Companies • Richardson, TX

2h

About The Position

The Loss Prevention Specialist helps create a safe, secure, and compliant store environment for customers, associates, and vendors. The role focuses on theft deterrence, shrink reduction, safety, compliance, and operational excellence while providing customer service and supporting a culture of accountability.

The position involves surveillance, investigating suspected theft and other irregularities, responding to security alarms, reviewing checkout activity and exception reports, and auditing receiving and storage processes. The specialist documents and communicates findings, maintains asset protection equipment, and works with store leadership, associates, and law enforcement as needed. The role requires flexible availability, including nights, weekends, and holidays, and may involve extended periods of standing or walking. Travel is not required.

Requirements

• Strong customer service mindset and ability to remain calm and professional in high-pressure or confrontational situations.
• Excellent observation skills and attention to detail.
• Strong communication and interpersonal skills.
• Sound judgment and decision-making ability.
• Ability to work independently and as part of a team.
• Knowledge of company loss prevention policies and procedures.
• Basic understanding of legal requirements and interaction with law enforcement.
• Knowledge of cash handling practices and POS transaction review.
• Knowledge of safety, compliance, and operational standards.
• Strong situational awareness and ability to quickly assess and respond to safety or security concerns.
• Analytical thinking to identify irregular activity and interpret POS or operational data.
• Ability to document investigations clearly, accurately, and professionally.
• Comfort operating, maintaining, and troubleshooting surveillance and security equipment.
• Ability to remain alert and engaged during extended periods of standing or walking.
• Ability to respond effectively and decisively in emergency or high-risk situations.
• Flexible availability, including nights, weekends, and holidays, and ability to work varied schedules.
• Reliable attendance and adherence to company safety, loss prevention, and conduct policies.

Responsibilities

• Maintain a visible presence to support a safe and secure store environment while providing excellent customer service.
• Monitor checkout areas and review exception reports to identify fraud or associate dishonesty and ensure compliance with cash handling policies.
• Conduct store surveillance to detect theft, safety risks, and operational issues.
• Apprehend individuals committing theft in accordance with company policies and applicable laws, while ensuring the safety of all parties.
• Respond to electronic article surveillance (EAS) alarms and investigate incidents.
• Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and ensure procedural compliance.
• Conduct inspections and audits related to shrink control, safety, and physical security; document and communicate findings.
• Maintain and operate asset protection equipment, including CCTV, EAS systems, and alarm systems.
• Conduct investigations as directed, document them thoroughly, and partner with store leadership and law enforcement as needed.
• Train and communicate with associates on loss prevention, safety, and compliance practices, and identify and address unsafe conditions.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed