Seasonal Full-Time Loss Prevention Service Specialist
About The Position
As a Loss Prevention Service Specialist, you engage customers, promote customer service, and help deter theft. You are highly visible, spend most of your time at the store entrance and other key departments, and raise shortage awareness among store associates. The role includes supporting a safe store environment, conducting security checks and inspections, assisting with CCTV surveillance, and building partnerships with store teams and law enforcement. The position requires the ability to perform the listed job accountabilities and physical requirements, comply with dress code and health and safety standards, maintain regular attendance and scheduling requirements, complete company training, and operate and communicate using multiple-frequency devices, handheld scanners, and other technology equipment. Reasonable accommodations may be made for individuals with disabilities, absent undue hardship.
Requirements
- Strong communication and interpersonal skills.
- Excellent collaboration skills.
- High ethical standards and adherence to Kohl’s policies and procedures.
- Ability to comply with dress code requirements.
- Basic math and reading skills, legible handwriting, and basic computer operation.
- Ability to maintain prompt and regular attendance and meet company scheduling requirements.
- Ability to satisfactorily complete company training programs.
- Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
- Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
- Ability to stand and walk for the duration of a scheduled shift of at least 8 hours.
- Ability to visually verify information and locate and inspect merchandise.
- Ability to comply with health and safety standards.
Nice To Haves
- Experience in a customer service environment.
- Prior experience in retail loss prevention, security, or law enforcement.
Responsibilities
- Promote customer service by greeting customers and supporting their needs.
- Promote a neat and clean store appearance at the entrance.
- Conduct associate package checks.
- Conduct building and physical security inspections to minimize exposure to loss.
- Promote a safe environment for associates and customers and respond to emergencies.
- Support CCTV surveillance with other Loss Prevention associates as necessary.
- Build partnerships with store teams and law enforcement.
- Complete additional tasks as assigned.
Benefits
- Paid time off (PTO)
- Vacation Buy Program
- Parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- Short- and long-term disability programs
- Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
- 401(k)
- Flexible Spending Accounts
- Associate discount programs with Kohl’s partners
- Life insurance for associates, their families, or pets
- Legal assistance benefits
- Adoption assistance benefits
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
