Loss Prevention Specialist

TJX•New York, NY

4d•Onsite

About The Position

The Loss Prevention Specialist is responsible for maintaining the store’s loss prevention and safety programs and supporting the store’s shrink reduction goals. The role works closely with Store Management and coordinates Store Detectives’ activities to maximize loss prevention impact. It provides courteous, knowledgeable service to internal and external customers while promoting honesty, integrity, confidentiality, and safety. The specialist observes, apprehends, or deters dishonesty; conducts investigations and surveillance; follows shoplifter guidelines; and ensures apprehensions align with store theft activity. The role maintains evidence and accurate paperwork, participates in legal activities as needed, communicates loss prevention concerns to management, and supports law enforcement relationships. It also coordinates shrink-related activities and loss prevention orientations, ensures regular fire and safety inspections, and adheres to labor laws, policies, and procedures. Other duties may be assigned.

Requirements

Excellent communication skills and good judgment.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors.
Ability to work a flexible schedule to support business needs.
3–6 months as a Store Detective or other retail loss prevention experience.

Responsibilities

Maintain daily store loss prevention and safety programs.
Maintain a positive relationship with Store Management and coordinate Store Detectives’ activities.
Ensure adherence to shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to internal and external customers.
Promote honesty, integrity, and confidentiality.
Observe, apprehend, or deter acts of dishonesty from outside sources and ensure apprehensions are consistent with store theft activity.
Initiate investigations and surveillance.
Ensure Loss Prevention scheduling supports the store’s needs.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, understand law enforcement procedures, and participate in legal activities as needed, including police calls.
Communicate loss prevention concerns to management.
Coordinate and complete shrink-related activities with Store Management.
Coordinate and conduct loss prevention orientations for new store Associates.
Ensure regular fire and safety inspections are conducted and communicate results to Management.
Maintain effective relationships with local law enforcement agencies.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink reduction goals and programs, and encourage Associate use of shrink reduction resources.
Promote safety awareness and support a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match, subject to service or hours requirements
Medical, dental, and vision insurance, subject to service or hours requirements
Health savings account (HSA), subject to service or hours requirements
Health care flexible spending account (FSA), subject to service or hours requirements
Life insurance, subject to service or hours requirements
Short- and long-term disability, subject to service or hours requirements
Paid parental leave, subject to service or hours requirements
Paid holidays, vacation, and sick leave, subject to service or hours requirements
Auto and home insurance discounts, subject to service or hours requirements
Scholarship program, subject to service or hours requirements
Adoption assistance, subject to service or hours requirements
Competitive salary and benefits package