Loss Prevention Specialist

Albertsons•Garland, TX

About The Position

The Loss Prevention Specialist helps create a safe, secure, and compliant store environment by protecting people, assets, and company integrity. The role focuses on deterring theft, supporting compliance, reducing shrink, and promoting operational excellence while maintaining a safe environment for customers, associates, and vendors. It is a dynamic, fast-paced position that combines asset protection with customer service.

Requirements

  • Strong customer service mindset and ability to remain calm and professional in high-pressure or confrontational situations.
  • Strong observation skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Sound judgment and decision-making ability.
  • Ability to work independently and as part of a team.
  • Knowledge of company loss prevention policies and procedures.
  • Basic understanding of legal requirements and interaction with law enforcement.
  • Knowledge of cash-handling practices and point-of-sale transaction review.
  • Knowledge of safety, compliance, and operational standards.
  • Strong situational awareness and ability to quickly assess and respond to safety or security concerns.
  • Analytical thinking to identify irregular activity and interpret point-of-sale or operational data.
  • Ability to document investigations clearly, accurately, and professionally.
  • Comfort operating, maintaining, and troubleshooting surveillance and security equipment.
  • Ability to remain alert and engaged during extended periods of standing or walking.
  • Ability to respond effectively and decisively in emergency or high-risk situations.
  • Flexible availability, including nights, weekends, and holidays, and ability to work varied schedules.
  • Reliable attendance and adherence to company safety, loss prevention, and conduct policies.

Responsibilities

  • Maintain a visible presence to support a safe and secure store environment while delivering excellent customer service.
  • Monitor checkout areas and review exception reports to identify fraud or associate dishonesty and ensure compliance with cash-handling policies.
  • Conduct store surveillance to detect theft, safety risks, and operational issues.
  • Apprehend individuals committing theft in accordance with company policies and applicable laws, while ensuring the safety of all parties.
  • Respond to electronic article surveillance (EAS) alarms and investigate incidents.
  • Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and ensure procedural compliance.
  • Conduct and document inspections and audits related to shrink control, safety, and physical security standards, and communicate findings.
  • Maintain and operate asset protection equipment, including CCTV, EAS systems, and alarm systems.
  • Conduct investigations as directed, document them thoroughly, and partner with store leadership and law enforcement as needed.
  • Train and communicate with associates on loss prevention, safety, and compliance practices, and identify and address unsafe conditions.

Benefits

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
  • Time off, including vacation, holidays, and sick pay
  • Training and opportunities for career growth and development
  • An inclusive work environment with colleagues who reflect the communities served
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