Loss Prevention Officer

Sage Hospitality•Denver, CO

5d•Onsite

About The Position

The Loss Prevention Officer searches for, responds to, and handles security problems, issues, concerns, and disaster emergencies in accordance with hotel policies, procedures, and regulations. The role helps ensure the safety and security of the hotel's assets, guests, and employees.

Requirements

High school education or equivalent experience.
At least two years of prior loss prevention experience.
Current CPR and First Aid certification.
Good communication skills and ability to recognize drug and alcohol abuse.
Ability to communicate through a portable radio; a second language may be required.
Excellent hearing to communicate with guests, employees, and managers and use a radio.
Excellent vision for emergencies and visual safety inspections.
Excellent speech communication skills for communicating with guests, employees, and managers and using a radio.
Excellent comprehension and literacy to complete reports and logs.
Ability to carry people or equipment in an emergency, bend and kneel to administer CPR and first aid, and remain mobile while responding to emergencies and patrolling.
Ability to use stairs when responding to fire alarms; elevators are not used for this purpose.

Responsibilities

Regularly patrol all areas of the property, including outside parking lots.
Respond to guest complaints and concerns, investigate them, and work to remedy situations with urgency.
Identify, address, and report unusual circumstances, safety violations, car theft, destruction, and suspicious or undesirable persons; escort individuals off the property when necessary.
Document incidents of theft, accidents, and safety violations in a concise daily security log.
Complete security forms documenting property losses or personal injuries to guests or associates.
Maintain familiarity with hotel disaster and emergency policies, procedures, and regulations.
Respond immediately to emergency alarms or calls for help, determine a course of action, notify appropriate authorities, and provide first aid and CPR as needed.
Investigate security incidents.
Enforce the property's No Solicitation Policy.

Benefits

Medical, dental, and vision insurance.
Health savings and flexible spending accounts.
Basic life and AD&D insurance.
Paid time off for vacation, sick time, and holidays.
Eligibility to participate in the Company's 401(k) program with employer matching.
Employee Assistance Program.
Tuition reimbursement.
Marriott and Sage Hotels and Restaurant discounts worldwide.
Free on-site parking.
One free hot meal per shift.
Free RTD EcoPass.
Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.