Loss Prevention Officer

Auburn Marriott Opelika Resort & Spa at Grand National • Point Clear, AL

5h

About The Position

The Loss Prevention Officer ensures the safety and security of the hotel property, guests, and associates. The role includes conducting regular patrols, identifying safety hazards, using surveillance technology, and maintaining a visible security presence. The officer collaborates with local emergency services, operates an incident reporting system, engages with guests to foster a safe environment, manages access control, and develops response protocols for security situations. The position helps create a secure and welcoming atmosphere while providing excellent customer service.

Responsibilities

• Use security cameras and technology to monitor the property, detect threats, and prevent security breaches.
• Conduct regular safety audits to identify and address potential hazards for guests and staff.
• Establish communication with local law enforcement and emergency services to enhance emergency response capabilities.
• Operate a digital incident reporting system to document and resolve safety hazards, security breaches, or suspicious activities.
• Maintain a visible presence across the property, providing proactive assistance and fostering a sense of safety among guests and associates.
• Engage with guests in a friendly, approachable manner while maintaining vigilant security measures.
• Use access control systems to safeguard restricted areas and prevent unauthorized entry.
• Develop and communicate response protocols to help security staff handle critical situations swiftly and effectively.

Benefits

• Health, dental, and vision coverage, including FSA and HSA options.
• 401(k) with company match.
• Hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
• Ongoing training and development with opportunities for career advancement.
• Employee rewards and recognition programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed