Loss Prevention Officer - Metropolitan at the 9 Hotel

Geisha Hospitality Group•Cleveland, OH
•Onsite

About The Position

The Loss Prevention Officer is responsible for monitoring building activity, ensuring security, and responding to safety and emergency situations. This role involves completing patrols, monitoring environmental safety, managing access to different areas of the building, and documenting daily activities. The officer also handles incident reports, provides basic first-aid, manages lost and found items, and oversees fire safety equipment. This position is for the 3rd shift and reports to the Loss Prevention Manager.

Requirements

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Knowledge of word processing software and internet software
  • Oral and written communication skills
  • Reading skills
  • Professionalism
  • Time management skills
  • Customer service skills

Nice To Haves

  • Two to four years related experience and/or training
  • Equivalent combination of education and experience

Responsibilities

  • Monitors building activity
  • Completes patrols to ensure doors are locked and building is secure
  • Monitors building environment for safety concerns and makes necessary adjustments
  • Locks and unlocks areas of building depending on daily activities
  • Completes daily activity reports
  • Takes reports to employee/guest incidents and injuries
  • Performs basic first-aid if needed
  • Maintains lost and found inventory
  • Monitors fire safety equipment
  • Assists with evacuation or other emergency situations
  • Performs other duties as assigned
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