Centro Server Assistant - Metropolitan at the 9 Hotel

Geisha Hospitality Group • Cleveland, OH

8d • Onsite

About The Position

Responsible facilitating food service by performing various duties to ensure efficient operation of the dining room and kitchen.

Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to conduct detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Knowledge of internet software.
• High school diploma or general education degree (GED).
• One-year related experience and/or training; or equivalent combination of education and experience.
• Customer/client focused
• Stress management and composure skills
• Ability to act thoroughly

Responsibilities

• Carries plates and/or service trays to and from kitchen and dining room.
• Applies knowledge of the full menu, beverages, and other restaurant information such as restaurant hours, types of payments, hotel, and other outlets marking, and daily specials.
• Completes all assigned opening and closing side work to prepare dining room, kitchen, and service stations for efficient operation during meal period.
• Cleans and maintains all areas of restaurant including kitchen, bar, wipes tabletops, and chairs with damp sanitized cloth.
• Replaces and sets ups on tables with silverware and glassware.
• Replenishes supply of stocks such as clean linens, silverware, glassware, and dishes in dining room; alerts kitchen and management of stock shortages.
• Supplies service bar with food such as soups, salads, entrees, and desserts.
• Assists server, bartender and customers as needed throughout the meal period.
• Lifts and carries garbage from the restaurant and disposes of in proper areas.
• Adheres to all restaurant policies and procedures paying special attention to health and/or safety procedures.
• Serves ice water to guests.
• Cleans and polishes glass shelves and equipment such as coffee urns and cream and milk dispensers and restocks.
• Reports any problems or discrepancies to management immediately.
• Communicates with host/hostess and manager when tables have been cleared.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED