Centro Server - Metropolitan at the 9 Hotel

Geisha Hospitality Group • Cleveland, OH

8d • Onsite

About The Position

Takes customer food and non/alcoholic beverage orders and completes currency transactions while performing the following duties below. Other duties may be assigned.

Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to apply common sense understanding to conduct written or oral instructions.
• Ability to handle challenges involving concrete variables in standardized situations.
• Capability of learning or knowing how to use internet software programs that pertain to role.
• High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.
• ServSafe
• TIPs
• Time management skills
• Ethical conduct
• Reliability
• Team oriented
• Customer service skills

Responsibilities

• Greets guests with a pleasant smile and providing superior customer service.
• Sets tables according to type of event and service standards.
• Takes orders and answers questions/offer suggestions on menu selections.
• Records transaction in point-of-sale system at time of order.
• Checks in with guests to ensure satisfaction with each food course and/or beverage.
• Presents accurate check to guest(s) and processes payment.
• Maintains cleanliness of work areas throughout the day.
• Cleans and sets up tables/rooms.
• Completes all open/closing duties before clocking out.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED