Centro AM Server - Metropolitan at the 9 Hotel

Geisha Hospitality Group•Cleveland, OH

8d•Onsite

About The Position

Brings customers food and non/alcoholic beverage orders and completes currency transactions while performing various duties. Other duties may be assigned.

Requirements

Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Ability to apply common sense understanding to conduct written or oral instructions.
Ability to handle challenges involving concrete variables in standardized situations.
Capability of learning or knowing how to use internet software programs that pertain to role.
High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.
ServSafe certification
TIPs certification
Time management skills
Ethical conduct
Reliability
Team oriented
Customer service skills

Responsibilities

Greets guests with a pleasant smile and providing superior customer service.
Sets tables according to type of event and service standards.
Takes orders and answers questions/offer suggestions on menu selections.
Records transaction in point-of-sale system at time of order.
Checks in with guests to ensure satisfaction with each food course and/or beverage.
Presents accurate check to guest(s) and processes payment.
Maintains cleanliness of work areas throughout the day.
Cleans and sets up tables/rooms.
Completes all open/closing duties before clocking out.
Weekend availability is a must.