Loss Prevention Detective (M-0438)

TJX•Marietta, GA

10d•Onsite

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs. The role maintains positive relationships with Store Management, conducts apprehensions in accordance with established policies and guidelines, communicates with store Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. The Detective provides timely, courteous, and knowledgeable customer service while promoting honesty, integrity, confidentiality, and safety. The position participates in investigations and surveillance, supports store shrink-reduction goals, and completes related paperwork and evidence handling accurately and promptly. It may also involve professional participation in legal activities, such as police calls, as needed. The role is based at Marshalls Store 0438 in Marietta, Georgia. The starting pay range is USD $14.55 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits are subject to applicable plan terms and, for some offerings, service or hours requirements.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
1–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines, and ensure they are consistent with store theft activity.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft; observe, apprehend, and/or deter acts of dishonesty from outside sources.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity, and maintain confidentiality.
Participate in investigations and surveillance as assigned.
Complete and distribute paperwork accurately and in a timely manner.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs, and encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.

Benefits

Associate discount
Employee Assistance Program (EAP)
Smoking cessation support
Bereavement benefit
401(k) with Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those meeting service or hours requirements
Medical insurance for those meeting service or hours requirements
Dental insurance for those meeting service or hours requirements
Vision insurance for those meeting service or hours requirements
Health Savings Account (HSA) for those meeting service or hours requirements
Health care Flexible Spending Account (FSA) for those meeting service or hours requirements
Life insurance for those meeting service or hours requirements
Short-term disability for those meeting service or hours requirements
Long-term disability for those meeting service or hours requirements
Paid parental leave for those meeting service or hours requirements
Paid holidays, vacation, and sick leave for those meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance