About The Position

The Loss Prevention Agent is responsible for loss prevention and safety initiatives and daily tasks as directed by the Loss Prevention Manager. The role helps ensure the safety and well-being of employees and protection of company assets. The position is full-time and hourly, with a stated salary range of $28.00–$30.00 per hour. The company describes promotion opportunities every three months based on individual performance and career advancement opportunities for team members who consistently deliver strong results.

Requirements

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Basic knowledge of computer applications, including Excel, Word, and PowerPoint.
  • Ability to physically apprehend and assist in the detention of shoplifters as required.
  • Ability to work for extended periods at a desk using a computer or standing and walking as required.
  • Ability to work a flexible schedule, including nights and weekends.

Nice To Haves

  • Experience conducting investigations.
  • One to two years of retail loss prevention experience.

Responsibilities

  • Know and exemplify loss prevention and safety policies, procedures, and standards.
  • Train store employees on loss prevention policies and procedures and ensure compliance.
  • Train store employees on safety policies and procedures and ensure compliance.
  • Detect and capture shoplifters according to company protocol.
  • Monitor suspicions of potential employee theft and partner with the Loss Prevention Manager to address concerns.
  • Prepare incident, accident, and investigative reports according to company guidelines.
  • Assist management with investigations of employee policy and procedure violations.
  • Communicate and support shortage-reduction initiatives, including audits and inventory counts.
  • Offer recommendations and solutions for potential loss and safety concerns.
  • Maintain complete confidentiality regarding current and past investigations and their outcomes.
  • Complete special projects as assigned.
  • Respond to alarm calls as needed to resolve the issues causing them.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life and accidental death and dismemberment (ADD) insurance.
  • Short- and long-term disability coverage.
  • Flexible spending and commuter benefits accounts.
  • 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, prorated based on hire date.
  • 8 days of paid holidays; hours worked on stated holidays are paid at 1.5 times the employee’s regular rate.
  • 401(k) with employer matching.
  • Competitive compensation starting at $28.00 per hour.
  • Promotion opportunities every three months based on individual performance.
  • Career advancement opportunities.
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