UNIQLO Loss Prevention Agent- Chestnut Street

UNIQLO•Philadelphia, PA
•Onsite

About The Position

The Loss Prevention Agent is responsible for loss prevention and safety initiatives and daily tasks as directed by the Loss Prevention Manager. The role supports the safety and well-being of employees and protects company assets. The agent trains store employees on loss prevention and safety policies and procedures, supports shortage-reduction initiatives, and responds to alarm calls as needed. The position is based at Chestnut Street.

Requirements

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Basic knowledge of computer applications, including Excel, Word, and PowerPoint.
  • Ability to physically apprehend and assist in the detention of shoplifters as required.
  • Ability to work for extended periods at a desk using a computer or standing and walking as required.
  • Ability to work a flexible schedule, including nights and weekends.

Nice To Haves

  • Experience conducting investigations.
  • One to two years of retail Loss Prevention experience.

Responsibilities

  • Know and exemplify loss prevention and safety policies, procedures, and standards.
  • Train store employees on loss prevention policies and procedures and ensure compliance.
  • Train store employees on safety policies and procedures and ensure compliance.
  • Detect and capture shoplifters according to company protocol.
  • Monitor suspicions of employee theft and partner with the Loss Prevention Manager to address concerns.
  • Prepare incident, accident, and investigative reports according to company guidelines.
  • Assist management in investigating employee policy and procedure violations.
  • Communicate and support shortage-reduction initiatives, including audits and inventory counts.
  • Offer recommendations and solutions for potential loss and safety concerns.
  • Maintain complete confidentiality regarding current and past investigations and outcomes.
  • Complete special projects as assigned.
  • Respond to alarm calls as needed to resolve the issues causing them.
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