UNIQLO Loss Prevention Agent - Market Street

Uniqlo • San Francisco, CA

1d • Onsite

About The Position

UNIQLO Loss Prevention is responsible for maintaining a safe shopping environment for customers and employees. The Loss Prevention Agent supports inventory management and shortage reduction, with daily store-level work focused on safety, inventory management, and reducing shortages. The agent serves as a protection and safety specialist for stores and reports to the Loss Prevention Manager and Store Manager.

The role includes training store team members on loss prevention and safety policies, procedures, and standards; supporting investigations and inventory audits; identifying safety and loss risks; and working with store leadership to strengthen the loss prevention culture. The position requires travel to stores within the assigned area and the ability to work a flexible schedule, including nights, evenings, and weekends.

Requirements

• Strong knowledge of computer applications, including security software, CCTV equipment, Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Knowledge of federal, state, and local law.
• Knowledge of surveillance and security equipment and installations.
• Ability to travel to stores within the assigned area.
• Ability to work extended periods standing or walking on the sales floor as required.
• Ability to work a flexible schedule that meets business needs, including nights, evenings, and weekends.
• Ability to effectively communicate with customers and store personnel.
• Ability to calculate figures and amounts, such as discounts and percentages.
• Ability to lift and carry up to 50 pounds.
• Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 50 pounds.
• Ability to maneuver around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

Responsibilities

• Train store team members on loss prevention and safety policies, procedures, and standards, and notify store management or the Loss Prevention Manager of violations.
• Ensure the loss prevention team can identify, apprehend, and detain shoplifters in accordance with company guidelines.
• Build productive relationships with store leadership and associates.
• Lead associate awareness efforts and generate leads related to internal investigations.
• Emphasize proper inventory management, investigate issues, and educate team members on correct procedures.
• Ensure understanding of and compliance with shortage reduction strategies.
• Work with leadership to strengthen the loss prevention culture.
• Partner with the Loss Prevention Manager to ensure compliance with company policies and procedures.
• Inspect compliance with company safety policies and procedures during store visits, providing direction and training to identify and correct opportunities.
• Identify safety or loss risks and promptly notify store and loss prevention management to help prevent accidents.
• Support loss prevention management with audits and inventory counts.
• Maintain full confidentiality.
• Assist with special projects as assigned.

Benefits

• Vacation and personal time off
• Sick and wellness time off
• 30% employee merchandise discount
• Medical, dental, and vision coverage
• 401(k) plan with a 100% match on the first 3% contributed and a 50% match on the next 2% contributed
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Commuter benefits
• Promotion opportunities every three months based on individual performance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed