UNIQLO Loss Prevention Manager

Uniqlo•Milpitas, CA

About The Position

The Loss Prevention Manager manages all Loss Prevention programs and personnel at an assigned store, partnering with Operations, HR, and store personnel to achieve loss-ratio results and safety goals. The role enforces company and department policies and standards; implements store training and awareness programs; develops positive business relationships; and manages and trains Loss Prevention staff. The manager creates and audits shortage action plans, maintains loss-prevention equipment, and manages internal and external investigations aimed at reducing theft and fraud. The position is based in Milpitas, California, and requires travel.

Requirements

Minimum 3–4 years of Retail Loss Prevention Management experience, including responsibilities for District/Regional Executives and teams.
Experience conducting internal investigations, including using exception-reporting systems and interviewing dishonest employees.
Experience managing external apprehension programs.
Ability to work with law enforcement and legal professionals on criminal and civil matters.
Knowledge of current security technology, CCTV and covert-camera surveillance, Electronic Article Surveillance, and burglar and fire alarm systems.
Strong business acumen, intelligence, creativity, leadership drive, and negotiating skills.
Ability to apply sound business principles and practices.
Ability to train and develop staff and maintain organized documentation.
Ability to promote accountability and manage personnel performance across varying skill sets.
Excellent communication, strategic, business-judgment, and consultative skills when working with all levels of management.
Excellent verbal and written presentation skills.
Proficiency in Microsoft Office applications, including Excel, Word, Outlook, PowerPoint, and Access.
Travel required.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Enforce Loss Prevention department and company policies and standards.
Implement and manage training and awareness programs for the store team.
Build positive business relationships inside and outside the company.
Manage and train Loss Prevention staff at assigned locations.
Create and audit shortage action plans in the assigned area.
Manage and maintain loss-prevention equipment, including CCTV, access control, EAS, and alarm systems.
Manage internal and external investigation programs targeting theft and fraud reduction.
Partner with Operations, HR, and store personnel to achieve loss-ratio results and safety goals.

Benefits

Medical, dental, and vision coverage.
401(k) plan with a 100% match on the first 3% contributed and a 50% match on the next 2%.
Paid parental leave.
Fertility benefits, including IVF.
Life insurance.
Short-term and long-term disability insurance.
HSA/FSA options.
Employee Assistance Program.
Vacation and personal time off.
Sick and wellness time off.
30% employee merchandise discount.
Commuter benefits.
Semi-annual discretionary bonus.
Annual discretionary special bonus under the global profit-sharing program.