About The Position

The Logistics Transportation role involves coordinating and tracking shipments, scheduling delivery appointments, and resolving issues while communicating with carriers, customers, and internal teams. The position requires strong organization, attention to detail, follow-up, multitasking, and the ability to work in a fast-paced environment. Candidates must be fluent in English and either Korean or Spanish; the posting indicates one English/Korean team member and one English/Spanish bilingual team member.

Requirements

  • High school diploma or equivalent.
  • Strong communication and customer service skills.
  • Fluent in English and Korean or Spanish.
  • Excellent organization and time management skills.
  • Attention to detail and accuracy.
  • Problem-solving and issue-resolution abilities.
  • Strong follow-up and multitasking abilities.
  • Proficiency in Microsoft Excel, Outlook, and Word.
  • Ability to work in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Experience in logistics, transportation, and customer service is preferred (3–6 years).
  • Experience scheduling delivery appointments is preferred.
  • Familiarity with retail customer portals such as Walmart, Target, Costco, Amazon, Sam’s Club, or BJ’s.
  • Experience working with carriers, customers, and internal teams.

Nice To Haves

  • 3–6 years of experience in logistics, transportation, and customer service.
  • Experience scheduling delivery appointments.
  • Familiarity with retail customer portals such as Walmart, Target, Costco, Amazon, Sam’s Club, or BJ’s.

Responsibilities

  • Track shipments and schedule delivery appointments.
  • Coordinate with carriers, customers, and internal teams.
  • Manage multiple shipments and meet deadlines.
  • Follow up on shipments and resolve problems or issues.
  • Communicate with customers and provide customer service.
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