Logistics / Dispatch Coordinator

SecondShop • Regina, SK

12h • CA$19 - CA$23 • Onsite

About The Position

We’re looking for multiple Logistics / Dispatch Coordinators in Burlington, Ontario, Regina, Saskatchewan and Delta, BC to play a critical role in the day-to-day execution of our outbound logistics operations. This role is responsible for coordinating carriers and drivers, tracking shipments, resolving delivery issues, and ensuring clear communication across teams. You’ll sit at the heart of our logistics engine, ensuring shipments move on time, carriers are held accountable, and issues are resolved quickly and professionally.

Requirements

• 3+ years in logistics, dispatch, or transportation coordination
• High school diploma required
• Comfortable using MS Office and logistics / transportation management systems
• Able to manage multiple priorities, work under pressure, and resolve issues quickly
• Familiarity with carrier operations and transportation regulations

Nice To Haves

• post-secondary education in logistics or supply chain
• Highly organised, detail-oriented, and confident communicating with multiple stakeholders
• Bilingual in French/English

Responsibilities

• Coordinate and schedule pickups and deliveries with carriers and drivers
• Track shipments and maintain accurate, real-time status updates in internal systems
• Proactively communicate delivery updates, delays, and exceptions to customers and internal teams
• Present and follow up on weekly carrier scorecards, driving performance and accountability
• Identify, source, and onboard new carriers as needed
• Maintain accurate lane-based rate cards, carrier contact details, and escalation protocols
• Ensure all shipping documentation is complete, accurate, and compliant with transportation regulations
• Investigate and resolve delivery exceptions and customer inquiries promptly
• Prepare daily and weekly reports on delivery performance, lead times, and carrier reliability

Benefits

• A hands-on role with real ownership in a fast-growing logistics operation
• An hourly wage between $19 - $23.00 CAD per hour
• Exposure to end-to-end supply chain execution in a scaling business
• A collaborative, no-nonsense operations culture focused on execution and accountability
• Competitive compensation based on experience
• The opportunity to grow with the business as our logistics footprint expands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED