Logistics Coordinator

Integrity Express Logistics•Cincinnati, OH

About The Position

Integrity Express Logistics is seeking a highly organized Logistics Coordinator (LC) to provide daily support to a Logistics Account Executive. The LC reports to the Sales Support Manager and handles phone and email communication, appointment setting, check calls, and load building. The role requires thriving in a fast-paced work environment while delivering excellent customer service. Integrity Express Logistics is a family-owned business with over 30 years of logistics experience. It uses technology and operational efficiency to develop customized logistics solutions, with a focus on customer relationships and dependable employees.

Requirements

  • Focus, self-motivation, problem-solving skills, and strong attention to detail.
  • Strong customer service skills.
  • Ability to work in a fast-paced, changing environment.
  • Positive attitude and effective communication skills.
  • High school graduate or equivalent.
  • Keyboarding proficiency and the technical knowledge needed to perform the job, particularly with Microsoft Office products.

Nice To Haves

  • Administrative experience and/or logistics brokerage experience.

Responsibilities

  • Keep accounts running smoothly each day through strong organization.
  • Maintain relationships with customers and carriers through consistent communication and customer service.
  • Perform account-management tasks, including load building, appointment scheduling, phone management, and email correspondence.
  • Dispatch trucks to pickup locations.
  • Make daily check calls to confirm timely product pickup and delivery.
  • Qualify carriers to match customers’ shipments.
  • Communicate shipment details and negotiate rates with prospective carriers.
  • Perform ad hoc duties.

Benefits

  • Competitive base pay and bonus opportunities.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance; paid time off; company-matched 401(k); pet insurance; legal benefits; and an employee referral program.
  • Tuition reimbursement and student loan repayment assistance.
  • Paid training from industry experts.
  • Supportive, team-centered work environment.
  • Career growth and/or relocation opportunities.
  • Team outings, catered lunches, and family-friendly events.
  • Laid-back dress code and an enjoyable workplace atmosphere.
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