Logistics Coordinator, Dispatch, Road Transport US

DSV•Fort Worth, TX

11d•$20 - $22•Onsite

About The Position

The Logistics Coordinator, Dispatcher coordinates and manages customer requests while accurately tracking shipments from pickup through final delivery. The role supports transportation and operations for DSV Road Transport contractors, company drivers, customers, and partner carriers, with a focus on customer service, reliable shipment information, and timely problem resolution. The position requires working effectively in a fast-paced, team-oriented environment and developing strong knowledge of transportation systems and vendor capabilities. The role is based in Fort Worth, Texas, within DSV’s Road division. Work takes place across office, dispatch center, terminal, and operations environments, and may require schedule flexibility to meet operational needs. The expected base pay range is $20.00–$22.00 per hour; actual compensation depends on job-related factors such as experience, skills, education, certifications, and geographic location. Benefits information and eligibility are available through DSV’s Benefits Showcase and may vary by location and division.

Requirements

High school diploma or GED.
1–3 years of experience in dispatch, logistics coordination, or a related operational role.
Experience coordinating domestic shipments, dispatching drivers, and tracking freight through delivery.
Familiarity with transportation systems or dispatch software and strong data-entry skills.
Basic knowledge of DOT regulations and transportation compliance, or the ability to learn quickly.
Proficiency in typing and PC applications, including Microsoft Excel, Word, and PowerPoint.
Strong English reading, writing, and verbal communication skills.
Intermediate mathematical skills and ability to work accurately with numbers and data.
Strong customer service, communication, interpersonal, and problem-solving skills.
Strong attention to detail and ability to resolve issues effectively.
Ability to prioritize tasks and manage multiple responsibilities in a fast-paced, time-sensitive, team-oriented environment.
Ability to adapt to changing schedules and operational needs, including non-standard hours when required.
Dependability, accountability, and commitment to meeting expectations and following through on responsibilities.

Nice To Haves

Logistics or transportation experience is preferred.
Spanish language skills are a plus.

Responsibilities

Dispatch drivers for U.S. domestic shipment pickups and deliveries.
Ensure compliance with DOT regulations, internal policies and guidelines, and domestic and international shipping regulations.
Prioritize time-sensitive cargo.
Work with team members to meet or exceed customer service requirements.
Develop and maintain positive relationships with customers, contractors, and company drivers.
Receive and process transportation requests directly with customers.
Use transportation software systems to facilitate material movement, planning, and scheduling.
Coordinate dispatch with contractors, company drivers, and partner carriers.
Track and trace shipments from pickup through delivery and provide customers with accurate, current shipment information.
Identify and resolve problems by assessing issues, applying critical thinking, and implementing solutions.
Capture data accurately and enter it into systems.
Communicate effectively with customers, contractors, company drivers, partner carriers, and team members.
Promote the DSV Road Transport brand.
Assist with new account startups.
Perform other duties and projects as assigned.