Director, Driver Operations, Road Transport US

DSV • Lancaster, TX

2d • $160,000 - $175,000 • Onsite

About The Position

DSV is seeking an experienced Director, Driver Operations to provide strategic leadership and operational oversight across local driver operations, specialized transportation services, operational support functions, and the Owner Operator program. This position offers an opportunity to lead a complex, multifaceted operation while contributing to the continued growth, efficiency, and success of DSV Road Transport. Reporting to the Senior Director, Operations, this position is part of the broader operational leadership team and provides leadership and oversight to an assigned team of operational leaders responsible for key Driver Operations functions. The Director is accountable for the performance of assigned operations, including safety, service execution, fleet utilization, capacity planning, financial performance, and operational efficiency. Working collaboratively with fellow Directors and cross-functional partners, this leader will establish operational priorities, strengthen processes, and ensure resources are aligned with business and customer needs. We're looking for a transportation leader with strong financial and operational expertise, a demonstrated ability to develop senior leaders, and a track record of driving sustainable improvements. This is an opportunity to make a meaningful impact within a large transportation organization while helping advance broader business objectives.

Requirements

• Bachelor's degree in Business Administration, Transportation, Logistics, Supply Chain Management, Operations Management, or a related field required; equivalent combination of education and relevant experience may be considered.
• Minimum of ten (10) years of progressive experience in transportation, trucking, logistics, fleet operations, or a related operational environment required.
• Minimum of five (5) years of progressive people leadership experience, including experience leading managers and/or senior operational leaders required.
• Demonstrated experience leading complex transportation operations across multiple operational functions or teams required.
• Experience with commercial driver operations, fleet operations, transportation capacity, and resource planning required.
• Demonstrated experience managing operational and financial performance, including budgets, forecasts, cost management, productivity, utilization, and performance metrics required.
• Experience developing and executing operational strategies, performance improvement initiatives, and organizational change required.
• Working knowledge of DOT, FMCSA, safety, compliance, and other regulatory requirements applicable to commercial transportation operations required.
• Experience with transportation management systems (TMS), fleet management systems, ERP platforms, or other transportation technology required.

Nice To Haves

• Experience with Owner Operator or contracted transportation capacity programs preferred.
• Experience with specialized, high-touch, white-glove, or other complex transportation operations preferred.
• Experience supporting business growth, customer implementations, operational expansions, or network changes preferred.

Responsibilities

• Provide strategic and operational leadership across assigned Driver Operations functions, including local driver operations, specialized driver operations, operational support functions, and the Owner Operator program.
• Lead and develop an assigned team of operational leaders, establishing clear priorities, performance expectations, and accountability.
• Oversee operational performance across service, safety, productivity, fleet utilization, capacity, cost, and other key performance indicators.
• Establish consistent operating standards, processes, and controls across assigned Driver Operations functions to support effective and scalable execution.
• Oversee fleet, driver, equipment, and transportation capacity planning to ensure resources are aligned with customer requirements, business needs, and anticipated growth.
• Maintain accountability for assigned operational financial performance, including budgets, forecasts, operating costs, labor, equipment, productivity, and other controllable expenses.
• Partner with Finance and operational leaders to evaluate financial results, understand performance drivers and variances, and implement appropriate actions.
• Provide strategic oversight of the Owner Operator program, including capacity, utilization, performance, and overall program effectiveness.
• Drive alignment across local operations, specialized operations, and operational support functions to improve end-to-end execution and overall organizational performance.
• Identify operational risks, performance gaps, and improvement opportunities and ensure sustainable corrective actions and process improvements are implemented.
• Champion safety, compliance, service, and operational discipline and ensure adherence to applicable DOT, FMCSA, company, customer, and regulatory requirements.
• Partner with Sales and other cross-functional teams to support customer requirements, new business opportunities, implementations, operational expansions, and strategic initiatives.
• Develop and maintain strong relationships with key customers and business partners and participate in operational reviews, escalations, and strategic discussions as appropriate.
• Evaluate organizational structure, leadership capacity, staffing, and operational resources to ensure assigned Driver Operations functions are positioned to support current requirements and future growth.
• Develop leadership capability and succession readiness through coaching, performance management, development planning, and talent assessment.
• Provide the Senior Director, Operations with regular updates on operational and financial performance, significant risks, resource requirements, major initiatives, and recommended actions.
• Perform other duties, responsibilities, and project work as assigned by management.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Director