Power Transport Daytime Dispatch

Hirschbach•Memphis, TN

5d•$53,000 - $60,000

About The Position

The Power Transport Daytime Dispatcher coordinates and manages daily transportation operations during business hours. The role schedules and dispatches drivers, monitors shipment progress, addresses delays, and works to meet customer delivery requirements in a timely and efficient manner. The dispatcher works closely with drivers, customers, and the operations team to support smooth transportation operations throughout the day. The position follows a 4-on, 4-off schedule from 6 a.m. to 6 p.m. It requires a high school diploma or equivalent paired with relevant professional experience. A bachelor's degree in transportation, logistics, supply chain, or a related field is preferred. The role calls for accuracy, energy, the ability to multitask and prioritize, computer proficiency, self-motivation, and a strong desire to learn in a demanding and unpredictable environment.

Requirements

High school diploma or equivalent, paired with relevant professional experience.
Ability to process information with a high level of accuracy and energy.
Ability to multitask and prioritize workload.
Computer proficiency and ability to navigate multiple programs.
Self-motivation and a strong desire to learn in an unpredictable and demanding environment.
Demonstrates an “All In to Win” attitude.

Nice To Haves

Bachelor’s degree in transportation, logistics, supply chain, or a related field.

Responsibilities

Communicate with drivers and promptly answer phone calls, emails, and messages to support effective communication and minimize operator hold time.
Send preplans to drivers and secure load commitments in a timely manner.
Complete loaded and empty calls.
Track operator performance from dispatch through delivery to support on-time service.
Manage operator availability and update drivers’ PTA accurately.
Optimize assigned drivers’ on-time pickup and delivery performance, Hours of Service compliance, availability, and scheduling preferences.
Build and maintain professional, positive relationships with Hirschbach operators and operations team members.
Coach drivers and provide training to help them improve and reach their performance potential.
Collaborate with the Safety department to support driver compliance with policies and organizational standards.
Work with Driver Payroll to proactively identify potential issues with operator settlements or pay.
Attend meetings related to Hirschbach operators and occasionally travel to terminal locations.
Manage driver availability to maximize fleet productivity.
Perform other assigned duties, including proactively assisting others in achieving organizational objectives.