Logistic Coordinator/Dispatcher

Golden Limousine International•Milan, MI

47d•$42,000 - $46,000•Onsite

About The Position

Logistics Coordinator / Dispatcher Golden Limousine International Location: Milan, MI Golden Limousine International Schedule: Open Availability - Primarily set shifts, with flexibility required to meet operational needs About Golden Limousine International Golden Limousine International is a premier provider of luxury transportation services, committed to delivering safe, reliable, and exceptional travel experiences for our clients. We are seeking a dedicated and detail-oriented Logistics Coordinator / Dispatcher to join our operations team. This role is vital to ensuring smooth transportation logistics and maintaining the highest standards of service and professionalism.

Requirements

Minimum of 3 years in dispatching, logistics coordination, or a related transportation role.
Proficient in Microsoft Office Suite, Google tools, and mapping/navigation programs.
Strong typing and data entry skills with a focus on accuracy.
Demonstrated leadership ability and a proactive, problem-solving mindset.
Ability to remain calm and effective in high-pressure situations.
High school diploma or GED required.
Must have reliable transportation and a strong record of punctuality.
Open availability preferred — operations run 24/7, 365 days a year, including evenings, weekends, and holidays.

Nice To Haves

Additional education or certification in logistics or transportation management is a plus.

Responsibilities

Provide leadership and direction to chauffeurs to ensure safe, timely, and professional passenger transportation.
Assign trips efficiently as reservations are received, optimizing scheduling, routes, and resource utilization.
Accurately enter and update trip details from various sources, including email, phone, and online portals.
Utilize our dispatch and logistics software to monitor fleet activity and maintain operational efficiency.
Maintain clear, professional, and courteous communication with chauffeurs, clients, and team members.
Deliver outstanding customer service by ensuring all passenger needs are met with professionalism and care.
Maintain comprehensive daily logs, including trip details, vehicle statuses, and incident reports.
Work closely with office staff and chauffeurs to support seamless day-to-day operations.
Apply sound judgment and discretion to address challenges and make informed operational decisions in real time.