Logistics Account Representative

BM2 Freight Services Inc • Covington, KY

7d • $43,000 - $50,000 • Onsite

About The Position

BM2 Freight Services, Inc. is hiring a full-time Logistics Account Representative for its Corporate Office in Covington, Kentucky. The role develops, maintains, and grows a book of business. It is customer-facing and works closely with the Open Board Team and Carrier Sales Representatives to cover customers’ freight and fulfill their needs. The company is seeking a professional with strong communication and relationship-building skills who wants to advance a sales career.

Requirements

• Strong problem-solving, analytical, and negotiation skills.
• Experience closing sales deals.
• Proficient written and verbal communication.
• Excellent attention to detail, multitasking, technological, and problem-solving/analytical skills.
• Exceptional customer service and interpersonal communication skills.
• Proven experience handling high call volume in a sales environment.
• Ability to multitask and troubleshoot problems as they arise.

Nice To Haves

• Previous freight sales experience is preferred.
• A bachelor’s degree is appreciated but not required.

Responsibilities

• Cold-call prospective customers and develop new business relationships.
• Maintain customer satisfaction with current accounts and broaden business from the Business Development Manager to grow the company’s footprint with individual customers.
• Work with the Carrier Sales Representative to prioritize customer needs and ensure those needs are fulfilled daily.
• Regularly contact customers to proactively maintain business and customer satisfaction, and confirm loads.
• After training, use the TMS to document customer interactions, issues, and related information.
• Stay in constant communication with customers and the Carrier Sales Representative.
• Adapt and use knowledge and resourcefulness to solve customer issues.

Benefits

• Competitive base salary, dependent on experience, plus uncapped commission.
• Paid parking.
• Free gym membership upon hire.
• Opportunities for advancement.
• On-site pantries and restaurants.
• Eligible for full health benefits (medical, dental, and vision) after 30 days of employment.
• Eligible for a 401(k) contribution with company matching after 90 days of employment.
• Four weeks of paid maternity/paternity leave.
• Paid training; airfare and hotel are covered by BM2 for the described training trip, subject to restrictions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed