Logistics Account Manager

Aston Carter•Omaha, NE

2d•Onsite

About The Position

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

Requirements

Experience in customer service, logistics, and account management.
Account management experience in the logistics industry, managing 300-400 loads a week.
Proficiency in cold calls and warm calls with existing customers.
Accountability for a specified number of calls per week and building a book of business.
High School diploma or GED required.
Strong experience in logistics or freight industry.
Ability to travel up to 25%.

Nice To Haves

Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred; equivalent experience considered.
Familiarity with TMW Innovative and CRM platforms is helpful but not required.
Ability to thrive in a fast-paced, high-pressure environment.
Customer-first mindset with a solutions-oriented approach.

Responsibilities

Prospect and develop new business accounts through research, cold and warm leads, and strategic outreach.
Build trust with clients using a consultative sales approach to uncover pain points and deliver tailored solutions.
Develop and maintain operating procedures to ensure clear expectations and seamless execution.
Collaborate with operations and internal teams to secure capacity, resolve issues, and deliver timely, high-quality service.
Enter and manage customer data using TMW and CRM systems; generate insights and reports for internal use.
Assist in pricing strategies and bid submissions to help secure new opportunities.
Serve as the main point of contact for your customers—handling communications, solving problems, and providing outstanding service.
Ensure shipments are executed to standard while exceeding both customer and carrier expectations.