Logistics Account Coordinator

BM2 Freight Services Inc • Covington, KY

4d • Onsite

About The Position

BM2 Freight Services, Inc. is searching for a full-time Account Coordinator to work at our Corporate Office in Covington, KY. The Account Coordinator will be expected to assist their Account Representative’s team in the day-to-day operations as they develop, maintain, and grow accounts. The Account Coordinator position is perfect for an aspiring customer sales representative or someone interested in assisting sales for the long term. At BM2 Freight, our No. 1 investment is our employees. We are looking for a professional with strong intrapersonal communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company.

Requirements

• Bachelor’s degree
• Strong problem solving and critical thinking skills
• Excellent attention to detail
• Exceptional customer service and interpersonal communication skills
• Ability to multi-task and troubleshoot various problems as they arise
• Exceptional team player with a sense of urgency

Nice To Haves

• Previous experience in a high call volume environment preferred

Responsibilities

• Receive customer information and accurately build loads in our transportation management system.
• Schedule shipments for pickup and delivery.
• Provide excellent customer service and timely updates to customers via phone and email.
• Coordinate with Logistics Coordinators to obtain PODs and tracking and tracing information.
• Assist in quoting customers, adapting to freight market conditions, and resolving operational obstacles as they arise.
• Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across.

Benefits

• Paid parking
• Free gym membership upon hire
• Updated, modern corporate office at riverfront location
• Opportunities for advancement
• On-site pantry and restaurants
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days employment (with company matching program)
• 4 weeks paid maternity / paternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees