Lodging Coordinator

Corporate Hospitality Service • Irving, TX

5d • $20 - $23

About The Position

Corporate Hospitality Services is seeking a dedicated, detail-oriented Lodging Coordinator to arrange lodging accurately and on time for clients. The role involves communicating with hotels and internal departments and supporting the company's service commitment in the oilfield hospitality industry. The position is full-time and reports to a Supervisor.

After 90 days, benefits include dental, health, and vision insurance and PTO. After one year of dedicated service, the employer provides comprehensive coverage for allied medical expenses at no cost to the employee.

Requirements

• Five years of experience as a Lodging Coordinator (required).
• Customer service skills.
• Ability to multitask.
• Ability to work well under pressure.
• Team-player attitude.

Nice To Haves

• One year of hospitality industry experience.

Responsibilities

• Answer and screen incoming calls professionally and efficiently.
• Gather information accurately and enter it into the queue system.
• Monitor and respond to reservation and lodging emails, assigning tasks as appropriate.
• Book lodging accommodations accurately and promptly.
• Contact hotels to update or resolve client reservation issues.
• Communicate with clients about updates or issues reported by hotels.
• Negotiate and confirm hotel rates to maximize client savings.
• Review Salesforce entries to avoid duplicate bookings.
• Inform clients about hotel policies that may incur additional charges, such as cancellations and parking fees.
• Address and resolve client complaints related to CHH facilities.
• Complete nightly check-in call lists and document all interactions thoroughly in Salesforce.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• PTO
• After one year of dedicated service, comprehensive coverage for allied medical expenses at no cost to the employee

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed