Cooper Spur - Ski Lodge Supervisor

Mount Hood Meadows•Mount Hood, OR

2d•Onsite

About The Position

The Lodge Supervisor oversees daily operations at Cooper Spur Ski Area’s lodge, including ticketing, rentals, retail, lessons, and the café. This hands-on leadership role supports a welcoming and seamless guest experience from arrival to departure while maintaining high standards of hospitality, safety, and cleanliness. The supervisor works alongside front-line employees, leads and develops the team, and oversees day-to-day operations in a dynamic seasonal business. The position is part-time and seasonal.

Requirements

Must be 21 years of age or older.
At least 2 years of hospitality or guest service experience.
At least 2 years of leadership experience.
High school diploma or equivalent.
Reliable transportation suitable for winter road conditions.
Commitment to working evenings, weekends, and holidays.
Must successfully pass a background check.
Exemplary leadership, interpersonal, communication, and guest service skills.
Proficiency with Microsoft Office software, including Word, Outlook, and Excel.
Prior cash-handling experience.
Must obtain an Oregon Food Handlers Card and OLCC server’s permit.
Comfort with the changing dynamics of a seasonal business.

Nice To Haves

Experience in ski area operations.
Experience in food and beverage.

Responsibilities

Oversee daily lodge operations, including ticketing, rentals, retail, lessons, and the café.
Work alongside front-line employees and lead by example.
Build and develop a strong, service-focused team.
Help ensure guests have a welcoming, seamless experience.
Maintain high standards of hospitality, safety, and cleanliness.
Keep lodge operations running smoothly throughout the season.

Benefits

Local housing resources, subject to eligibility.
Ski/snowboard season pass for employees and qualifying dependents; lift access may be gifted to a family member by employees who do not ski or snowboard.
Free ski/snowboard group lessons and discounts on rental gear.
Three discounted buddy tickets to share.
Resort discounts on food, retail, rentals, lessons, and daycare.
Mountain Exchange Program offering the ability to request free lift access to regional resorts.
Industry Pro Deals, including ExpertVoice, Outdoor Prolink, and Helly Hansen.
Affordable employee daycare; ERDC eligible.
Special invitations to the Columbia Employee Store, Adidas, and other industry retailers.
Employee Assistance Program (EAP).
Free employee transportation from Hood River and Sandy.
Summer seasonal job connections with local businesses.
Access to team wellness programs.
Team appreciation events and dinners.