Cooper Spur - Ski Lodge Supervisor
About The Position
The Ski Lodge Supervisor at Cooper Spur Ski Area oversees daily lodge operations, including ticketing, rentals, retail, lessons, and the café, while ensuring guests have a welcoming and seamless experience. This hands-on leadership role involves working alongside front-line employees, building a service-focused team, and maintaining high standards of hospitality, safety, and cleanliness. The supervisor combines guest interaction, team development, and operational oversight to create memorable mountain experiences and keep the lodge running smoothly throughout the season. The role suits someone with hospitality or guest-service experience, strong communication and leadership skills, and the ability to engage a team in a dynamic seasonal business.
Requirements
- Must be at least 21 years old.
- At least 2 years of hospitality or guest-service experience.
- At least 2 years of leadership experience.
- High school diploma or equivalent.
- Reliable transportation suitable for winter road conditions.
- Commitment to working evenings, weekends, and holidays.
- Must successfully pass a background check.
- Exemplary leadership, interpersonal, communication, and guest-service skills.
- Proficiency with Microsoft Office software, including Word, Outlook, and Excel.
- Prior cash-handling experience.
- Must obtain an Oregon Food Handlers Card and OLCC server’s permit.
- Comfort with the changing dynamics of a seasonal business.
Nice To Haves
- Experience in ski area operations.
- Experience in Food & Beverage.
Responsibilities
- Oversee daily lodge operations, including ticketing, rentals, retail, lessons, and the café.
- Help ensure guests have a welcoming, seamless experience from arrival to departure.
- Work alongside front-line employees and lead by example.
- Build and develop a strong, service-focused team.
- Maintain standards of hospitality, safety, and cleanliness.
- Balance daily operational details and help keep the lodge running smoothly throughout the season.
Benefits
- Local housing resources, subject to eligibility.
- Ski/snowboard season pass for employees and qualifying dependents.
- Option for non-skiers or non-snowboarders to gift lift access to a family member.
- Free ski/snowboard group lessons and discounts on rental gear.
- Three discounted Buddy Tickets to share.
- Resort discounts on food, retail, rentals, lessons, and daycare.
- Mountain Exchange Program offering the ability to request free lift access to regional resorts.
- Industry pro deals, including ExpertVoice, Outdoor Prolink, and Helly Hansen.
- Affordable employee daycare; ERDC eligible.
- Special invitations to Columbia Employee Store, Adidas, and other industry retailers.
- Employee Assistance Program (EAP).
- Free employee transportation from Hood River and Sandy.
- Summer seasonal job connections with local businesses.
- Access to team wellness programs.
- Team appreciation events and dinners.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
High school or GED
