Local Gastro Account Manager – Kansas, Missouri, Nebraska

AbbVie•Omaha, NE

7d•$109,500 - $208,500•Onsite

About The Position

The Local Gastro Account Manager, Site of Care (SOC), is a field-based role responsible for assessing, planning, and executing AbbVie programs that support delivery of infused therapies within the Gastroenterology business units. The role prospects and establishes business-to-business relationships with local sites of care and develops and executes account and partner business plans to achieve agreed objectives, with oversight of SOC strategy development, execution, and measurement. The position also collaborates with internal partners to develop, execute, and measure activities that maximize pull-through through coordinated business planning. Account responsibilities may include local infusion providers and specialty pharmacies focused on infusion services. The territory includes Kansas, Missouri, Nebraska, and a small part of Illinois in the greater St. Louis area. Candidates should live a reasonable distance from the primary city; preferred areas include the Kansas City metropolitan area (Missouri or Kansas), Omaha, or St. Louis and surrounding suburbs. Other locations may be considered based on business needs and qualifications. Travel is required; the posting lists travel as 70–75% in the qualifications and 50% in the additional job details. The role requires a minimum of four years of pharmaceutical or medical industry experience, including at least two years working with market access or site-of-care customer segments and reimbursement for infused products. The position involves working with infusion providers, physician office practices, internal sales, patient services, reimbursement access functions, and Medical Affairs as needed. The role requires driving a personal or company vehicle and meeting safe-driving requirements.

Requirements

Minimum of 4 years of pharmaceutical or medical industry experience.
Minimum of 2 years of experience with market access or site-of-care customer segments and reimbursement, including commercial and government payers, billing, and coding for infused products.
Direct experience identifying and activating sites of care in infusion service areas, including national or regional infusion service provider sites such as specialty pharmacy providers and infusion management companies, or individual buy-and-bill physician office practices.
Ability to work independently and make decisions, while recognizing situations that require supervisory input.
Strong understanding of healthcare regulatory and enforcement environments and demonstrated integrity on the job.
Strong attention to detail and ability to recognize issues in the context of higher-level policies and regulations.
Excellent planning and organizational skills for working to date-sensitive deadlines.
Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Valid driver's license; ability to pass a pre-employment drug screening test and meet safe-driving requirements.
Ability to drive a personal auto or company car or truck, or powered material-handling equipment.

Nice To Haves

Fosters innovation in account approaches and practices.

Responsibilities

Maximize site-of-care opportunities in accordance with product labeling, strategic imperatives, and company policies.
Execute against defined management-by-objective goals.
Provide assigned site-of-care customers and partners with an overview of therapy and clinical procedures involved with infusion, coordinating with Medical Affairs as necessary.
Identify gaps in existing site-of-care networks and develop plans to expand site-of-care options.
Pull through national partnership contracts locally; develop supporting business cases and execute and manage contracts to ensure optimal results, when applicable.
Provide ongoing access-related education, including coding and billing, and conduct quarterly business reviews with site-of-care administrative leaders.
Understand healthcare issues and strategies, customer issues and trends, and best practices to establish credibility beyond products and therapeutic areas.
Serve as the lead point of contact with sales, patient services, and reimbursement access functions for assigned site-of-care customers and partners.
Evaluate, develop, monitor, and measure partnerships and business plans within designated accounts to align with defined profit, growth, and value objectives.
Develop and grow relationships with appropriate account contacts to meet customer and AbbVie business needs through a collaborative approach while driving results.
Develop and deliver business presentations and reviews to customers and partners based on mutual needs and benefits.