Local Account Executive

XPO•Stockton, CA

8d•$72,220 - $90,274

About The Position

The Local Account Executive at XPO builds customer relationships and grows business within a territory by working with existing and prospective accounts. The role involves understanding customer challenges, identifying opportunities, quantifying business impact, and presenting service solutions that support customer objectives. The Account Executive leads discussions about pricing, contracts, and service solutions, while collaborating with operations, sales leadership, service center teams, and customer support partners to deliver a strong customer experience and resolve issues. The position also develops relationships with decision-makers and influencers, shares customer feedback and market intelligence with internal teams, and ensures clear next steps and accountability after customer interactions. This is an incentive-based position with an annual salary range of $72,220 to $90,274; actual compensation may vary based on experience and skill set. Applicants must be authorized to work in the United States without current or future employer sponsorship.

Requirements

Bachelor’s degree, four years of related work experience, or equivalent military experience.
At least one year of direct business-to-business selling experience supporting both local and national sales efforts.
Experience with Microsoft Office, including PowerPoint.
Experience working with enterprise Customer Relationship Management (CRM) tools.
Availability and flexibility to work evenings and some weekends as needed.
Valid driver’s license and satisfactory driving record.
Must be authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

Two years of direct business-to-business selling experience supporting both local and national sales efforts.
Experience working with Salesforce.com.
Proven track record of success in sales and customer relations, and collaborating across multiple business units.
Competitive nature, a hunter mentality, and a strong desire to win.
Excellent verbal and written communication skills.
Solid time-management and organizational skills, with the ability to be productive in a variety of work environments.
Ability to understand competitor strategies, products, and pricing patterns.

Responsibilities

Conduct daily customer-facing meetings to build relationships, uncover business challenges, and identify growth opportunities within existing and prospective accounts.
Grow the territory by building trusted-advisor relationships, finding opportunities, quantifying business impact, and delivering solutions that support customer objectives.
Lead customer conversations about pricing, contracts, and service solutions by demonstrating value and pursuing mutually beneficial outcomes.
Partner with operations, sales leadership, and service center teams to deliver a seamless customer experience and ensure commitments are fulfilled.
Collaborate with Customer Support Specialists, Customer Service Representatives, and other internal partners to resolve customer issues, strengthen satisfaction, and support account growth.
Develop relationships with decision-makers and influencers across customer organizations to uncover opportunities and increase account penetration.
Translate customer feedback, market intelligence, and sales opportunities into actionable insights for service center and sales leadership teams.
Set clear next steps and accountability following customer interactions, advancing opportunities that contribute to revenue growth, customer retention, and long-term partnerships.