Local Account Executive

XPO•Los Angeles, CA

8d•$72,220 - $90,274

About The Position

The Local Account Executive at XPO drives territory growth by building relationships with existing and prospective customers, identifying business challenges and opportunities, and providing solutions that support customer objectives. The role leads conversations about pricing, contracts, and service solutions, and partners with operations, sales leadership, service center teams, and customer support colleagues to deliver a strong customer experience and fulfill commitments. The position also develops relationships with customer decision-makers, shares market and customer insights internally, and advances opportunities that support revenue growth, retention, and long-term partnerships. This is an incentive-based position with an annual salary range of $72,220 to $90,274. Actual compensation may vary based on experience and skill set. Applicants must be authorized to work in the United States without current or future employer sponsorship. A conditional offer may require passing a pre-employment drug test.

Requirements

Bachelor’s degree, four years of related work experience, or equivalent military experience.
At least one year of direct business-to-business selling experience supporting both local and national sales efforts.
Experience with Microsoft Office, including PowerPoint.
Experience working with enterprise Customer Relationship Management (CRM) tools.
Availability and flexibility to work evenings and some weekends as needed.
Valid driver’s license and satisfactory driving record.
Authorization to work in the United States without current or future employer sponsorship.

Nice To Haves

Two years of direct business-to-business selling experience supporting both local and national sales efforts.
Experience working with Salesforce.com.
Proven track record of success in sales, customer relations, and collaboration across multiple business units.
Competitive nature, hunter mentality, and strong desire to win.
Excellent verbal and written communication skills.
Solid time-management and organizational skills, with the ability to be productive in a variety of work environments.
Ability to understand competitor strategies, products, and pricing patterns.

Responsibilities

Conduct daily customer-facing meetings to build relationships, uncover business challenges, and identify growth opportunities within existing and prospective accounts.
Grow the assigned territory by building trusted-advisor relationships, identifying opportunities, quantifying business impact, and delivering solutions aligned with customer objectives.
Lead customer conversations about pricing, contracts, and service solutions, demonstrating value and pursuing mutually beneficial outcomes.
Partner with operations, sales leadership, and service center teams to deliver a seamless customer experience and ensure commitments are executed.
Collaborate with Customer Support Specialists, Customer Service Representatives, and other internal partners to resolve customer issues, improve satisfaction, and support account growth.
Develop relationships with decision-makers and influencers across customer organizations to identify opportunities and increase account penetration.
Translate customer feedback, market intelligence, and sales opportunities into actionable insights for service center and sales leadership teams.
Set clear next steps and accountability after customer interactions, advancing opportunities that contribute to revenue growth, retention, and long-term partnerships.