Local Account Executive

XPO•Salinas, CA

3d•$72,220 - $90,274

About The Position

The Local Account Executive at XPO grows business across a territory by building relationships with existing and prospective customers, identifying opportunities, and delivering solutions aligned with customer objectives. The role leads customer discussions about pricing, contracts, and services, and works with operations, sales leadership, service center teams, and customer support partners to deliver a seamless customer experience and resolve issues. The position also develops relationships with customer decision-makers and influencers, communicates market and customer insights to internal leadership, and drives clear follow-up actions that support revenue growth, retention, and long-term partnerships. This is an incentive-based position with an annual salary range of $72,220 to $90,274; actual compensation may vary based on experience and skill set. The incentive plan may include bonuses, incentives, or commissions. Applicants must be authorized to work in the United States without current or future employer sponsorship. Conditional offer recipients may be required to pass a pre-employment drug test.

Requirements

Bachelor’s degree, four years of related work experience, or equivalent military experience.
At least one year of direct business-to-business selling experience supporting both local and national sales efforts.
Experience with Microsoft Office, including PowerPoint.
Experience working with enterprise Customer Relationship Management (CRM) tools.
Availability and flexibility to work evenings and some weekends as needed.
Valid driver’s license and satisfactory driving record.

Nice To Haves

Two years of direct business-to-business selling experience supporting both local and national sales efforts.
Experience working with Salesforce.com.
Proven success in sales and customer relations, and experience collaborating across multiple business units.
Competitive nature, hunter mentality, and strong desire to win.
Excellent verbal and written communication skills.
Strong time management and organizational skills, with the ability to be productive in varied work environments.
Ability to understand competitor strategies, products, and pricing patterns.

Responsibilities

Conduct daily customer-facing meetings to build relationships, uncover business challenges, and identify growth opportunities in existing and prospective accounts.
Grow the territory by building trusted-advisor relationships, identifying opportunities, quantifying business impact, and delivering solutions that support customer objectives.
Lead customer conversations about pricing, contracts, and service solutions, demonstrating value and seeking mutually beneficial outcomes.
Partner with operations, sales leadership, and service center teams to provide a seamless customer experience and ensure commitments are fulfilled.
Collaborate with Customer Support Specialists, Customer Service Representatives, and other internal partners to resolve customer issues, improve satisfaction, and support account growth.
Develop relationships with decision-makers and influencers across customer organizations to identify opportunities and increase account penetration.
Translate customer feedback, market intelligence, and sales opportunities into actionable insights for service center and sales leadership teams.
Set clear next steps and accountability after customer interactions to advance opportunities supporting revenue growth, customer retention, and long-term partnerships.