PM Lobby Attendant

Northwood Investors • Charlotte, NC

3d • Onsite

About The Position

The Housekeeping Lobby Attendant maintains the cleanliness and overall appearance of the hotel lobby and public areas. The role includes cleaning, sanitizing, and restocking supplies to help provide guests with a welcoming and comfortable environment. The attendant also provides courteous guest assistance, reports maintenance issues, and follows safety procedures. Duties may change or be added at any time.

Requirements

• High school diploma or equivalent.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Ability to lift and carry up to 25 pounds.
• Ability to stand for extended periods of time.
• Flexibility to work various shifts, including weekends and holidays.

Nice To Haves

• Previous housekeeping experience is preferred, but not required.

Responsibilities

• Clean and sanitize lobby areas, including floors, furniture, and fixtures.
• Regularly empty trash cans and ashtrays.
• Clean and sanitize public restrooms and replenish supplies as needed.
• Dust and polish furniture and fixtures.
• Vacuum carpets and rugs, and mop floors as needed.
• Greet guests in a friendly and professional manner.
• Assist guests with inquiries and requests.
• Respond promptly and efficiently to guest complaints and issues.
• Report maintenance issues or damages to the appropriate department.
• Maintain cleaning-supply inventory and restock as needed.
• Follow safety procedures and guidelines.
• Perform other duties as assigned by the Housekeeping Supervisor or Manager.

Benefits

• Medical, dental, and vision coverage.
• Hotel discounts.
• Paid time off.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED