Lobby Attendant

Pyramid Global Hospitality•College Station, TX
•$14 - $15•Onsite

About The Position

The Lobby Attendant maintains the cleanliness of lobby areas, public restrooms, team member restrooms, internal offices, and other public and back-of-house areas at the Texas A&M Hotel and Conference Center in College Station, Texas. The role includes engaging pleasantly with guests, completing guest requests, responding promptly to urgent requests such as spills, and working with the team to meet the property’s cleanliness standards. The attendant uses a hotel mobile device and application to handle service and work orders and follows property standards, including standards for personal protective equipment and chemicals or bodily fluids. This is a part-time position scheduled for 8–29 hours per week depending on the business forecast. Days and weekends vary with business needs. Associates must be available to work Texas A&M football game days, Ring Days, graduations, and other high-occupancy special events. Overtime may be expected when business levels require it. Pay starts at $14.00 per hour and increases to $15.00 per hour after the first six months. Pay is issued biweekly. The position offers benefits including health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of U.S. and international properties. The employer also describes company-wide benefits and additional benefits for full-time employees; the full-time-specific benefits are not stated as applying to this part-time role.

Requirements

  • Ability to work 8–29 hours per week according to business forecasts, with days and weekends varying.
  • Availability to work Texas A&M football game days, Ring Days, graduations, and other high-occupancy special events.
  • Overtime may be expected when business levels require it.
  • Neat appearance and pleasant personality.
  • Time-management skills and ability to work independently.
  • Ability to work on one's feet for eight hours a day.
  • Ability to communicate effectively and professionally.
  • Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 50 pounds.

Nice To Haves

  • Housekeeping experience is desirable.

Responsibilities

  • Maintain the cleanliness of lobby areas, public restrooms, team member restrooms, internal offices, and other assigned areas.
  • Use the hotel mobile device and application for service and work orders.
  • Engage with guests in a pleasant manner during shifts and complete guest requests when necessary.
  • Work with the team to meet the Hotel and Conference Center’s cleanliness standards.
  • Walk assigned floors at the beginning and end of shifts to collect trash.
  • Clean and maintain public restrooms, including floors, toilets, sinks, stalls, and urinals.
  • Keep public areas, including lounges and hallways, clean through spot cleaning, sweeping, dusting, mopping, vacuuming, and sanitizing.
  • Perform light laundry duties.
  • Respond immediately to urgent requests, such as spills.
  • Maintain cleanliness in back-of-house areas, including employee restrooms, hallways, lockers, and closets.
  • Follow property standards for personal protective equipment and handling chemicals and bodily fluids, as well as the property’s stated COVID-related standards.

Benefits

  • Paid biweekly.
  • Health benefits.
  • Paid time off.
  • Retirement benefits.
  • Tuition reimbursement.
  • Employee discounts at hundreds of U.S. and international properties.
  • 401(k) with company match and immediate vesting after 90 days of service.
  • Free wellness platforms, including SupportLinc and Ramsey SmartDollar, available to the associate and household members.
  • Extensive hospitality and non-hospitality training programs.
  • Pet insurance discounts.
  • For full-time employees: medical, dental, vision, and supplemental benefits including identity theft protection, legal assistance, and life insurance.
  • For full-time employees: tuition and education reimbursement eligibility after 12 months of service.
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