Loan Servicing Specialist II

CoBank • Greenwood Village, CO

1d • Hybrid

About The Position

Responsible for servicing and administering a portfolio of complex syndicated, bilateral, and wholesale loans in which CoBank may act as Administrative Agent, syndicate lender, or direct lender. The role serves as a liaison and operational point of contact for borrowers, syndicate lenders, Farm Credit System partners, and internal CoBank departments. It identifies, analyzes, and resolves issues; answers questions; and proactively identifies loan administration challenges and risks to support quality control. The specialist works collaboratively with teammates and stakeholders to facilitate continuous process improvement using operational excellence principles.

The role performs loan servicing and administration activities within expected timeframes and in accordance with documented policies and procedures. It also supports non-processing tasks, initiatives, and projects and serves as Mission Critical Personnel for business continuity and reduced staffing scenarios. Occasional travel is required. The position is eligible for a discretionary annual incentive program based on organizational and individual performance.

Requirements

• High school diploma or GED required.
• Two years of experience required.
• Applicants must be authorized to work for any employer in the United States; CoBank is unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

• Experience in banking or financial services is preferred.

Responsibilities

• Service and administer a portfolio of complex syndicated, bilateral, and wholesale loans.
• Process payment applications, funds disbursements, and rate-setting transactions in ACBS, and notify syndicate members and sold participations of transactions.
• Book new borrowers, credit facilities, loans, letters of credit, and fees in loan administration systems.
• Complete ongoing customer-, credit facility-, and loan-level maintenance.
• Review, document, and resolve items appearing on reconciliations and control reports in a timely and accurate manner.
• Support non-processing tasks, initiatives, and projects.
• Read and interpret credit agreements as they relate to loan servicing and administration.
• Act as liaison and operational point of contact for borrowers, syndicate lenders, Farm Credit System partners, and internal CoBank departments.
• Identify, analyze, and resolve issues; answer questions; and proactively identify loan administration challenges and risks to support quality control.
• Collaborate with teammates and stakeholders on continuous process improvement using operational excellence principles.
• Serve as Mission Critical Personnel for business continuity and reduced staffing scenarios.

Benefits

• 15 days of vacation, 10 paid sick days, and 11 paid holidays.
• Competitive compensation and incentive opportunity.
• Medical, dental, and vision coverage; disability, AD&D, and life insurance.
• Associate training and development through CoBank University.
• Tuition reimbursement for higher education.
• 401(k) matching up to 6%, an additional 3% non-elective contribution, and Student Loan Match.
• Community impact opportunities, including United Way Angel Day, Volunteer Day, and Associate Directed Contribution.
• Associate Resource Groups.
• GEM awards for recognizing fellow associates.
• Discretionary annual incentive program driven by organization and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED